• Participate in the Fraud Prevention team to keep the platform at a healthy level in terms of pricing. • Study and monitor the market regularly to check prices and influencing factors of price changes in order to protect the interests of both vendors and customers. • Compile and analyze important data during the time especially in complex situations to provide recommendations and solutions and help make better decisions. • Communicate and negotiate with vendors to detect their possible pricing cheat, warn and follow up with them to meet the company standards and norms. • Report any issues which may require further research from related teams. • Benchmark and find the existing best practices and tools in order to detect and prevent fraud and improve the customer experience. • Prepare and update reports and required documents for the service managers • Evaluate current processes and suggest any appropriate improvements to increase efficiency, reduce loss cheating, and enhance the customer and vendor experience.
Requirements: • Proficiency in Microsoft Word, Excel, and PowerPoint is required. • Ability to collect, organize and analyze data to make reports in Excel • Excellent level of organizational knowledge such as processes, procedures, structures, and so on. • Good Working English language knowledge • Excellent verbal and written communication skills required to interact with all levels of personnel, and to negotiate with clients • Bachelor’s degree, preferably in management, MBA, engineering and other related fields • Excellent analytical and critical-thinking skills • Good problem-solving and skills • Time management skills • Strong teamwork skills • detail-oriented • Strong decision-making skills
معرفی شرکت
اسنپفود بزرگترین سرویس آنلاین سفارش غذا در ایرانه که در کنار غذا، سرویسهایی از جمله سفارش نان، پروتئین، شیرینی و میوه رو هم در خودش داره.
همراهی صمیمانه و اعتماد بیش از ۵ میلیون کاربر ما رو بر این داشته که همواره به دنبال خلق پدیدههای تازه و راهی برای خدمترسانی بهتر و باکیفیتتر باشیم.
ما در این مسیر علاقهمند به همکاری با افرادی هستیم که با هوشمندی و سرعت عملشون در عبور از چالشها و مسائل کسبوکار یاریگرمون باشن.