Supervising fleet in terms of discipline and fleet behavior in dispatching areas or specific spots in the city.
Designing and preparing regular reports based on spot visits.
Investigating operation bottle necks in dispatch areas and facilitating processes and fixing issues, removing blockers and barriers in operations in its fastest way, so the dispatch process will not face any delay or halt.
Develop dashboards that provide reliable insights and visualization into performance relative to KPIs, projections, and historical performance.
Filling visit check lists and reporting related issues to central operations.
Ensuring discipline in dispatch area, no fraud or misbehave happens by biker/driver in dispatch areas.
Managing probable relations and conflicts in dispatch area among bikers/drivers or dispatch staff, and try to create a good atmosphere.
Reporting bad behavior, fraud or regulation violation by biker/drivers.
Training new joiner biker/drivers.
Job requirements
Pursuing a degree, a BA/MS in degree
Ability to work under pressure to tight deadlines
Ability to work on holidays and weekends and mid night shifts
Excellent communication skills
Excellent reporting and presentation skills
Commitment to learning
Have a strong sense of ownership
Having strong negotiation, stress and conflict management skills
معرفی شرکت
اسنپ محصولی ایرانی است که از تیمی خلاق، جوان و تحصیلکرده قدرت میگیرد و در تلاش است تا صنعت فناوری اطلاعات و ارتباطات را به زندگی روزمره جامعه پیوند بزند.
اهداف بزرگی در سر داریم و بلند پروازیم. قصد داریم اسنپ را به بهترین راهکار برای سفرهای درونشهری ایران تبدیل کنیم و در این راه به کمک افراد خلاق، سختکوش و بلندپرواز احتیاج داریم. اگر چنین خصوصیاتی دارید خوشحال میشویم که رزومه خود را برایمان ارسال کنید.