اسنپ فود | Snappfood

تاسیس در ۱۳۸۸ کامپیوتر، فناوری اطلاعات و اینترنت بیش از ۱۰۰۰ نفر snappfood.ir

استخدام Vendor Care Supervisor

این آگهی منقضی شده است

دسته‌بندی شغلی

پشتیبانی و امور مشتریان
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت
حداقل سابقه کار

سه تا شش سال
حقوق

توافقی

شرح موقعیت شغلی

In the story of Snappfood, we Believe in creating value that goes beyond the ordinary.We are willing to establish innovative tendencies and are eager to have you on our team to help us get through business challenges with creativity,intelligence,and agility.
We are waiting for you to be with us in this story.

We are looking for an experienced operations supervisor in the vendor content team to help us implement the right processes across the company and enable business growth. You’ll assess our departments’ operational methods and propose ways to improve them.We are completing collections and categories in automatic updates either. so, Familiarity with product content, product categories, and collections (dynamically and statically) is considered an advantage.
Project management and effective communication are important operation supervisor skills. To succeed in this role, you should also be a good problem-solver with sharp, analytical thinking & result-oriented.

Responsibilities:
● Lead and manage a team of Content Reviewers, providing guidance, support, and training as needed and making decisions about hiring and calculation headcount, evaluating, scheduling/work assignments, work procedures,
resolving conflicts and training.
● Collaborating with the SnappFood management team to develop and implement best practices and quality
assurance measures.
● Participating in strategic planning and goal-setting for various business functions.
● Managing data collection for updating operations metrics to achieve productivity targets.
● Developing, implementing, and maintaining quality assurance protocols.
● monitoring the efficiency of a department and applying methods to improve processes, such as vendor support services & vendor registration and data analysis procedures.
● Monitoring and reporting on department performance ,delegating tasks, aiming to boost performance to facilitate
company growth and oversee efficiency of operational processes.
● keep track of key performance indicators (KPIs) across different functions, including product, vendor care and finance.
● Maintain a high level of communication with managers, staff, and vendors to ensure proper operations of the organization,and reporting and presentation, monitoring progress through reports, drafting detailed documents and presenting them in a clear and easy-to-understand form.
● Researching methods to improve operations and reduce costs,and keeping up-to-date with industry trends and best practices related to vendor content management.

Requirements:
● Reporting skills and drafting detailed documents and presenting them in a clear and easy-to-understand.
● Strong project management, administrative management, and organizational skills.
● Proficiency in using content management systems and tools.
● Familiarity with product content, product categories and collections (dynamically and statically) is considered an advantage. Familiarity with the SnappFood platform and its features is a plus.

Benefits:
● Credit for: Vacations, Gym, Therapy, Internet Costs
● Social security & complementary insurance
● Educational Platform of advanced courses
● Snappfood's discount Codes
● Loans

معرفی شرکت

اسنپ‌فود بزرگترین سرویس آنلاین سفارش غذا در ایرانه که در کنار غذا، سرویس‌هایی از جمله سفارش نان، پروتئین، شیرینی و میوه رو هم در خودش داره.
همراهی صمیمانه و اعتماد بیش از ۵ میلیون کاربر ما رو بر این داشته که همواره به دنبال خلق پدیده‌های تازه و راهی برای خدمت‌رسانی بهتر و باکیفیت‌تر باشیم.
ما در این مسیر علاقه‌مند به همکاری با افرادی هستیم که با هوشمندی و سرعت عملشون در عبور از چالش‌ها و مسائل کسب‌وکار یاریگرمون باشن.