اسنپ فود | Snappfood

تاسیس در ۱۳۸۸ کامپیوتر، فناوری اطلاعات و اینترنت بیش از ۱۰۰۰ نفر snappfood.ir

استخدام Vendor Retention Specialist

این آگهی منقضی شده است

دسته‌بندی شغلی

فروش و بازاریابی
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت
حداقل سابقه کار

کمتر از سه سال
حقوق

توافقی

شرح موقعیت شغلی

Responsibilities:

Analyzing data to identify vendors who may be at risk of leaving the platform, and negotiate
with them to proactively engage with these vendors, address their concerns, and resolve any
issues to retain their business and restore their activity on the platform.
Providing excellent customer service to address any issues or concerns and ensure vendor
satisfaction.
Detecting vendors who have churned, negotiate with them to solve any issues that caused
them to leave the platform and encourage them to return.
Collaborating with other teams, such as marketing and service verticals, to ensure alignment
and consistency in messaging and strategy.
Renegotiating and reviewing contracts with vendors who need to make changes to their
agreements to become reactive on the platform.

Requirements:

Strong follow-up skills with the ability to proactively track and manage multiple tasks and
projects to completion
Excellent communication skills, both written and verbal
Strong interpersonal skills to build relationships with vendors and team members

Experience:

At least 2 years of experience in account management, customer retention management or
similar positions
Experience in the food industry is a plus

Education:

At least Bachelor’s degree in MBA, Engineering, Management, or other related fields

Benefits:

Credit for: Vacations, Gym, Therapy, Internet Costs
Social Security & Complementary Insurance
Educational platform of advanced courses
Snappfood's Discount codes
Loans

معرفی شرکت

اسنپ‌فود بزرگترین سرویس آنلاین سفارش غذا در ایرانه که در کنار غذا، سرویس‌هایی از جمله سفارش نان، پروتئین، شیرینی و میوه رو هم در خودش داره.
همراهی صمیمانه و اعتماد بیش از ۵ میلیون کاربر ما رو بر این داشته که همواره به دنبال خلق پدیده‌های تازه و راهی برای خدمت‌رسانی بهتر و باکیفیت‌تر باشیم.
ما در این مسیر علاقه‌مند به همکاری با افرادی هستیم که با هوشمندی و سرعت عملشون در عبور از چالش‌ها و مسائل کسب‌وکار یاریگرمون باشن.