Develop, implement, experiment with, manage and analyze strategic programs to reduce biker churn and increase engagement, including:
Ensure bikers, especially new drivers, have a positive experience on the platform that is consistent with our brand and values.
Promotes behavior we are trying to incentivize.
Develop a program for understanding and tracking biker satisfaction and needs, and ensuring those needs are being met through our product and operations.
Ensure biker's earnings are in-line with expectations
Launch promotions and campaigns to re-active lapsed bikers
Partner closely with product and engineering to improve our processes, and build systems and tools to better track and manage our biker’s behavior.
Define, regularly report on, and optimize key KPIs.
Build out reporting dashboards where you can track progress and share your findings with key stakeholders.
Requirements:
3+ years relevant work experience in retention/engagement marketing and/or growth.
Experience defining and running AB-tests.
Data-centered a deep curiosity of metrics, the ability to identify the right metrics and track and report back on impact.
Solid understanding of source data, its strengths, weaknesses, and formats
Solid knowledge of logical and physical data modeling concepts
Experience with statistical modeling and analyzing large and complex data sets
Excellent knowledge of data generation and analysis tools especially Excel, SQL, pytho
A passion for creating solutions with a positive attitude to change
Excellent communication skills, with the ability to talk to and present to a range of audiences
Experience working cross-functionally, including with Product, Data Science and Engineering.
Ability to stay focused under pressure, prioritizing and managing multiple projects simultaneously in a fast-paced environment.
اسنپفود، بزرگترین سرویس آنلاین سفارش غذا در ایران است. ما با ارائهٔ خدمات متنوعی مثل سفارش نان، پروتئین، شیرینی و میوه، تلاش میکنیم تا تجربهای کامل، راحت و سریع برای کاربرانمان بسازیم.
اعتماد و همراهی چند میلیون کاربر، ما را دلگرم کرده تا همیشه به دنبال نوآوری و ارائهی خدماتی با کیفیت بالاتر باشیم.
در این مسیر، مشتاق همکاری با افرادی هستیم که با ذهنی چابک، روحیهٔ یادگیرنده و انگیزهٔ بالا، بتوانند در کنار ما از چالشها عبور کنند و در ساختن آیندهٔ بهتر نقش داشته باشند.