دیجی‌‌کالا | Digikala

تاسیس در ۱۳۸۴ کامپیوتر، فناوری اطلاعات و اینترنت بیش از ۱۰۰۰ نفر digikala.com

استخدام Account Management Senior Specialist | Q-Commerce

دسته‌بندی شغلی

پشتیبانی و امور مشتریان
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت
حداقل سابقه کار

سه تا شش سال
حقوق

توافقی

شرح موقعیت شغلی

As an Account Management Senior Specialist, you will be responsible for driving the sustainable growth and commercial performance of the Confectionery & Darkstore business line (Bakery, Pastry, and Digikala Supermarkets) within the Quick Commerce business.
Beyond day-to-day account management, you are expected to identify business opportunities, solve complex challenges, develop growth strategies, and lead cross-functional initiatives that create measurable business impact. You will own the end-to-end commercial performance of your assigned business line, make data-informed decisions, and build long-term partnerships while collaborating effectively across multiple teams.

Key Responsibilities

Business Ownership

· Own the commercial performance of the assigned business line and deliver sustainable business growth.

· Identify growth opportunities through business analysis and translate insights into actionable initiative

· Monitor key business metrics, identify risks, and implement improvement plans.

· Balance short-term execution with long-term business development opportunities.

Vendor Growth & Partnership

· Build strategic partnerships with key vendors to drive mutual growth

· Act as a trusted business advisor on assortment, pricing, promotions, and operational improvements.

· Expand vendor coverage and improve assortment quality.

· Manage complex vendor negotiations and escalations.

Commercial Strategy

· Analyze market trends, customer behavior, and competitor activities.

· Develop and execute commercial initiatives aligned with business goals.

· Optimize category performance and customer experience.

Data Analysis & Business Insights

· Analyze dashboards and business data to identify trends and root causes.

· Translate data into business decisions and measurable impact.

· Prepare accurate reports and presentations for stakeholders.

Cross-functional Collaboration

· Lead initiatives with Product, Operations, Marketing, Finance, Supply and other teams.

· Influence stakeholders without direct authority.

· Remove execution blockers and align teams around business priorities.

Operational Excellence

· Improve operational processes and execution efficiency.

· Drive scalable improvements across business operations.

· Prioritize work independently based on business impact.

Qualifications

· Bachelor's degree in Business Administration, Industrial Engineering, Economics, or a related field.

· 4+ years of experience in Account Management, Category Management, Commercial, or Business Development.

· Experience in E-commerce, Marketplace, Retail, FMCG, or Quick Commerce.

· Strong analytical, problem-solving, negotiation, and stakeholder management skills.

· Advanced Excel proficiency; SQL or BI tools are a plus.

ثبت آگهی استخدام در جابینجا

معرفی شرکت

ما در دیجی‌کالا به عنوان شرکتی که در حوزه تجارت الکترونیک فعالیت می‌کنه، به دنبال تحقق رویای «لبخندی برای همه ایران» هستیم. در همین راستا، با بهره‌گیری از فناوری‌های روز دنیا و توسعه مداوم سرویس‌های مبتنی بر تکنولوژی، ارزش‌های‌ خودمون رو در مشتری‌محوری، اشتیاق برای تعالی، کارگروهی و نتیجه‌گرایی دنبال می‌کنیم.
در گروه دیجی‌کالا امکانی فراهم شده تا ما با افراد با تخصص‌های متنوع در یک مجموعه فعالیت کنیم. علاوه بر این، با توجه به سرعت رشد بالا در دیجی‌کالا، امکان رشد و توسعه رو در مواجهه با چالش‌ها و استفاده از برنامه‌های توسعه و آموزش متنوع داریم.