This position aims to create a brilliant experience for new vendors from Snappfood partnership.
The responsibilities of this position are as follows:
Defining new and relevant vendors experience indicators and measuring them such as cost, efficiency, and experience KPIs of the onboarding process and the responsibility of improving KPIs
Designing, implementing, and monitoring end-to-end vendors activation process on the platform to make a brilliant experience for new vendors.
Analyze data related to new vendors' behavior and performance on the Snappfood platform and translate data findings into commercially sound business cases and strategies for improving new vendors experience.
Collecting and analyzing vendors feedback on the onboarding process
Diagnosing and rooting the problems of vendors' onboarding and activation process and defining initiatives to solve them and the responsibility of implementing them.
Managing the project of transferring the offline activation to the online process
Monitoring operational teams involved in the onboarding process and reporting.
Designing and implementing the incubation process for new vendors to effectively use the Snappfood platform.
Requirements:
Bachelor’s or Master’s degree in MBA, Engineering, Management, or other related fields
At least 2 years of experience in business and process management
Candidates with experience in similar situations and companies are preferred.
A good level of mathematical and statistical knowledge
Strong ability to gather, clean, analyze, model and interpret data.
proficiency with data storytelling and data visualization.
Demonstrated process designing and implementing skills
analytical mindset and have the ability to extract value and add insight to make recommendations
Good project management skills
معرفی شرکت
اسنپفود بزرگترین سرویس آنلاین سفارش غذا در ایرانه که در کنار غذا، سرویسهایی از جمله سفارش نان، پروتئین، شیرینی و میوه رو هم در خودش داره.
همراهی صمیمانه و اعتماد بیش از ۵ میلیون کاربر ما رو بر این داشته که همواره به دنبال خلق پدیدههای تازه و راهی برای خدمترسانی بهتر و باکیفیتتر باشیم.
ما در این مسیر علاقهمند به همکاری با افرادی هستیم که با هوشمندی و سرعت عملشون در عبور از چالشها و مسائل کسبوکار یاریگرمون باشن.