Build trust and strong relationships with existing and new VIP Vendors.
Provide exceptional service and develop strategies to build and keep vendors loyalty.
Lead and manage all activities related to VIP vendors.
Plan and follow up to achieve the set goals by addressing and resolving VIP Vendors issues and attain their satisfaction
Acting as the main point of contact between VIP Vendors and internal teams.
Create solid connections with brand managers and key people of organizations.
Follow up, monitor, and solve issues according to the specified SLA.
Responsible for following up all VIP vendor issues through a win-win collaboration.
Checking the contracts and the information of VIP vendors in the back office.
Persuade vendors to sign special contracts.
Act as a consultant and offer suggestions and solutions to VIP vendors.
Strengthen alignment between VIP account management specialist and VIP training specialist.
Gather, clear and analyze the data related to the VIP vendors to troubleshoot and improve procedures and workflows
to do other related assigned tasks by higher managers in area of account management
Technical Competencies:
Familier with Sales and Marketing
Having financial and accounting knowledge.
Strong negotiation knowledge and ability.
Excellent MS Excel skill and good at other officeand google tools.
Familiar with English
معرفی شرکت
اسنپفود بزرگترین سرویس آنلاین سفارش غذا در ایرانه که در کنار غذا، سرویسهایی از جمله سفارش نان، پروتئین، شیرینی و میوه رو هم در خودش داره.
همراهی صمیمانه و اعتماد بیش از ۵ میلیون کاربر ما رو بر این داشته که همواره به دنبال خلق پدیدههای تازه و راهی برای خدمترسانی بهتر و باکیفیتتر باشیم.
ما در این مسیر علاقهمند به همکاری با افرادی هستیم که با هوشمندی و سرعت عملشون در عبور از چالشها و مسائل کسبوکار یاریگرمون باشن.
زبانهای مورد نیاز
انگلیسی
مهارتهای مورد نیاز
اصول و فنون مذاکرهارتباط با مشتریان و پشتیبانیارتباط با مشتری