In the Story of Snappfood, we believe in creating value that goes beyond the ordinary. We are willing to establish innovative tendencies and are eager to have you on our team to help us get through our business challenges with creativity, intelligence, and agility. We are waiting for you to continue this story.
Responsibilities:
Fostering a positive team environment and promoting collaboration among team members.
supervising and leading vendor retention team members, providing guidance, support, and training as needed.
Building and maintaining strong relationships with vendors.
Partnership in defining vendor retention indicators and measuring them on a regular basis to track progress.
Contribute to developing and implementing vendor retention processes, workflows, strategies and programs to increase vendor satisfaction and retention rates.
Analyze data related to vendors' behavior and performance on the Snappfood platform and translate data findings into commercially sounds business cases and strategies for reducing churn and improving retention rates.
Help to diagnose and root out problems of vendors' activities on the platform and understanding churn drivers.
Identify the reasons behind churn and low activity of vendors on the platform.
Contribute to defining and implementing initiatives to reduce vendor churn and increase vendor activity on the platform.
Partnership in designing and implementing vendor retention processes to ensure that vendors remain engaged and satisfied with the Snappfood platform.
Manage the retention team specialists and provide ongoing support and guidance to ensure they are meeting their targets.
Coordinate meeting and negotiations with vendors in churn & retention processes
partnership in preparing negotiation scripts and tools with vendors in the vendor churn process to help reduce churn and retain more vendors.
Collaborating with cross-functional teams to address vendor-related issues and ensure seamless coordination.
Monitor retention team members performance and report on their progress to the team manager.
Requirements:
Bachelor’s or Master’s degree in MBA, Engineering, Management, or other related fields
A minimum of 2 years of experience in vendor management,marketing, sales, customer support , or related field.
Experience in the food industry is a plus.
Ability to analyze data and identify trends to inform business decisions.
highly analytical mindset and have the ability to extract value and add insight to make recommendations
Negotiation skill with vendors
Proficient in Microsoft Office
Project management
Knowledge of procurement processes, contract management, and vendor performance metrics.
Benefits:
Vouchers for Vacations, Gym, Therapy Sessions, Internet Costs
Complementary Insurance
Educational platform of advanced courses
Snappfood's Discount codes
Loans
معرفی شرکت
اسنپفود بزرگترین سرویس آنلاین سفارش غذا در ایرانه که در کنار غذا، سرویسهایی از جمله سفارش نان، پروتئین، شیرینی و میوه رو هم در خودش داره.
همراهی صمیمانه و اعتماد بیش از ۵ میلیون کاربر ما رو بر این داشته که همواره به دنبال خلق پدیدههای تازه و راهی برای خدمترسانی بهتر و باکیفیتتر باشیم.
ما در این مسیر علاقهمند به همکاری با افرادی هستیم که با هوشمندی و سرعت عملشون در عبور از چالشها و مسائل کسبوکار یاریگرمون باشن.