In the story of Snappfood, we believe in creating value that goes beyond the ordinary. We are willing to establish innovative tendencies and are eager to have you on our team to help us get through our business challenges with creativity, intelligence, and agility. We are waiting for you to continue this story.
Responsibilities:
Build trust and strong relationships with existing and new Vendors.
Facilitate vendor onboarding process.
Create and maintain close relationship and communication with Vendors as the main contact person.
Provide effective service and develop strategies to build and keep vendors loyalty.
Lead and manage all activities related to all vendors.
Plan and follow up to achieve the set goals by addressing and resolving Vendors issues and attain their satisfaction.
Acting as the main point of contact between Vendors and internal teams.
Follow up, monitor, and solve issues according to the specified SLA.
Checking the contracts and the information of vendors in the back office.
Act as a consultant and offer suggestions and solutions to vendors.
Strengthen alignment between account management specialist and exclusive sales specialist.
Gather, clear and analyze the data related to the related vendors to troubleshoot and improve procedures and workflows
to do other related assigned tasks by higher managers in area of account management.
Requirements:
Familiar with Sales and Marketing
Having financial and accounting knowledge.
Strong negotiation knowledge and ability.
Excellent MS Excel skill and good at other office and google tools.
Familiar with English
The ability to multi-task and work well under deadlines in a changing environment.
Self-Motivated, fast learner, high energy and result oriented.
Patient and customer oriented
Reliable and trustworthy
Teamwork spirit.
Strong communication and interpersonal skills.
Decision-making and problem-solving skills.
Time management skills.
An active and dynamic team member.
Keen eye for detail.
Confidence to work without supervision
Benefits:
Vouchers for Vacations, Gym, Therapy Sessions, Internet Costs
Complementary Insurance
Educational platform of advanced courses
Snappfood's Discount codes
Loans
معرفی شرکت
اسنپفود بزرگترین سرویس آنلاین سفارش غذا در ایرانه که در کنار غذا، سرویسهایی از جمله سفارش نان، پروتئین، شیرینی و میوه رو هم در خودش داره.
همراهی صمیمانه و اعتماد بیش از ۵ میلیون کاربر ما رو بر این داشته که همواره به دنبال خلق پدیدههای تازه و راهی برای خدمترسانی بهتر و باکیفیتتر باشیم.
ما در این مسیر علاقهمند به همکاری با افرادی هستیم که با هوشمندی و سرعت عملشون در عبور از چالشها و مسائل کسبوکار یاریگرمون باشن.
مهارتهای مورد نیاز
Account Managementامورمشتریانارتباط با مشتریان و پشتیبانیپشتیبانی