In the story of Snappfood, we want to create value. Our company is willing to create emerging phenomena and is eager to have Vendor Training Manager on our team to help us get through business challenges with creativity, intelligence, and speed of response. We are waiting for you to be with us in this story.
Responsibilities:
Define vendor adoption and performance training indicators and measure them on a regular basis to track progress.
Identify vendors training needs to perform on the Snappfood Platform
Develop training plans, and deploy effective training programs to improve vendors sales and performance.
Define and implement Digital training journey for vendors.
Leading and managing Snappfood vendors Academy
Generating business insights for vendors based on data analysis to improve vendors sales and performance.
Managing sales coach for vendors
Manage the call training team.
Provide ongoing support, feedback and guidance to ensure all team members are meeting their targets and provide exceptional services to these vendors
Monitor all staff's attendance and manage all things related to tham, like ensuring they have access to all their required equipment.
Evaluate and monitor performance of Vendor Training members monthly against determined KPIs and specify improvement areas.
Monitor Calculating of bonus according to KPIs per agent monthly and confirm agent bonus monthly.
Providing the Vendor Journey Manager with clear and actionable insights and advice on the vendors needs and wants to consider in designing more effective strategies.
Prepare required reports and present them to stakeholders monthly
Requirements:
At least bachelor in Industrial Engineering, MBA, Management, and other related fields
Candidates in MBA and Industrial Engineering are preferred.
Min 3 Years of hands on experience in B2B Sales field and Training
Experience in the food industry is a plus.
People management experience
eep understanding of Training area methodology and best practices
Familiar with goal setting
Strong negotiation knowledge and ability (Specially B2B Negotiation)
Proficient in Microsoft Office and familier with Google tools
Deep knowledge and understanding of training field
Good at customer service area
Having knowledge and skill in project management
Familiar with Sales and Marketing
Familiar with English
Business analyst skill
Benefits:
Credit for: Vacations, Gym, Therapy, Internet Costs
Social Security & Complementary Insurance
Educational platform of advanced courses
Snappfood's Discount codes
Loans
معرفی شرکت
اسنپفود بزرگترین سرویس آنلاین سفارش غذا در ایرانه که در کنار غذا، سرویسهایی از جمله سفارش نان، پروتئین، شیرینی و میوه رو هم در خودش داره.
همراهی صمیمانه و اعتماد بیش از ۵ میلیون کاربر ما رو بر این داشته که همواره به دنبال خلق پدیدههای تازه و راهی برای خدمترسانی بهتر و باکیفیتتر باشیم.
ما در این مسیر علاقهمند به همکاری با افرادی هستیم که با هوشمندی و سرعت عملشون در عبور از چالشها و مسائل کسبوکار یاریگرمون باشن.