In the story of Snappfood, we want to create value. Our company is willing to create emerging phenomena and is eager to have People and Organizational Development Senior Specialist on our team to help us get through business challenges with creativity, intelligence, and speed of response. We are waiting for you to be with us in this story.
Responsibilities:
Partnership in planning, developing, and executing email marketing campaigns, including newsletters, product updates, promotional offers, and lifecycle
Develop and manage customer segments based on behavior, demographics, and preferences for targeted marketing efforts
Create and optimize customer journey maps to guide campaigns and customer interactions
Collaborate with the content team to create compelling content
Implement marketing automation workflows and triggers to deliver the right message to the right customer at the right time
Conduct A/B tests to optimize subject lines, content, timing, and other elements to improve open rates, click-through rates, and conversions
Implement personalization strategies, dynamic content, and product recommendations to enhance the customer experience
Monitor and analyze marketing performance, providing regular reports and insights to improve campaign effectiveness
Maintain and clean the email subscribers list to ensure data accuracy and compliance with relevant regulations
Collaborate with the marketing team to develop and execute retention and loyalty programs to increase customer lifetime value
Collaborate with IT and marketing technology teams to integrate and optimize CRM tools, email marketing platforms, and data sources
Stay updated on industry trends, competitors marketing strategies, and emerging technologies to recommend innovative approaches
Work closely with other departments such as sales, customer support, and product development to align e-CRM strategies with overall business goals
Requirements:
Deep knowledge of Marketing and Customer Relationship Management
Proficiency with E-CRM area
Knowledge of E-CRM regulations and best practices
Ability to analyze customer data, including behavior, preferences, and engagement metrics
Experience with marketing automation and personalization tools
A passion for customer-centric marketing
Mastery at Testing and Quality Assurance content for different channels
Expertise in developing advanced segmentation strategies
Benefits:
Credit for: Gym, Therapy, Internet Costs
Social Security & Complementary Insurance
Educational platform of advanced courses
Snappfood's Discount codes
Loans
معرفی شرکت
اسنپفود بزرگترین سرویس آنلاین سفارش غذا در ایرانه که در کنار غذا، سرویسهایی از جمله سفارش نان، پروتئین، شیرینی و میوه رو هم در خودش داره.
همراهی صمیمانه و اعتماد بیش از ۵ میلیون کاربر ما رو بر این داشته که همواره به دنبال خلق پدیدههای تازه و راهی برای خدمترسانی بهتر و باکیفیتتر باشیم.
ما در این مسیر علاقهمند به همکاری با افرادی هستیم که با هوشمندی و سرعت عملشون در عبور از چالشها و مسائل کسبوکار یاریگرمون باشن.
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