اسنپ فود | Snappfood

تاسیس در ۱۳۸۸ کامپیوتر، فناوری اطلاعات و اینترنت بیش از ۱۰۰۰ نفر snappfood.ir

استخدام Vendor Excellence Operation Supervisor

این آگهی منقضی شده است

دسته‌بندی شغلی

پشتیبانی و امور مشتریان
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت
حداقل سابقه کار

سه تا شش سال
حقوق

توافقی

شرح موقعیت شغلی

In the story of Snappfood, we believe in creating value that goes beyond the ordinary. We are willing to establish innovative tendencies and are eager to have you on our team to help us get through our business challenges with creativity, intelligence, and agility.

We are waiting for you to continue this story.

Responsibilities:

Partnership in developing training plans, and perform effective training programs to improve vendors sales and performance
Play role in identifying vendors training needs to perform on the Snappfood Platform
Monitor Performance KPIs of Vendors and suggest solutions to improve them
Maintain and improve Incubation and Training process for Vendors
Cooperate with the team managers in designing workflows, documenting team processes and policies, and defining relevant and effective KPIs
Manage and provide guidance and leadership to all Vendor Excellence Operation Specialists
Give ongoing feedback to Vendor Excellence Operation Specialists aiming to improve their negotiations and training skills with Vendors and provide exceptional services to all these vendors
Evaluate performance of Vendor Excellence Operation Specialists monthly against determined KPIs and specify improvement areas
Calculate bonus according to KPIs per staff monthly and confirm their bonus monthly
Prepare team reports and present them to stakeholders monthly

Requirements:

Proficient in Jira, Microsoft Office and Google tools
Deep knowledge and understanding of training field
Experienced in using customer relationship management (CRM) tools and ticketing systems
Ability to interpret data and metrics to identify trends, bottlenecks and areas for improvement
Familiar with Sales and Marketing

Benefits:

Vouchers for Vacations, Gym, Therapy Sessions, Internet Costs
Complementary Insurance
Educational platform of advanced courses
Snappfood's Discount codes
Loans

معرفی شرکت

اسنپ‌فود بزرگترین سرویس آنلاین سفارش غذا در ایرانه که در کنار غذا، سرویس‌هایی از جمله سفارش نان، پروتئین، شیرینی و میوه رو هم در خودش داره.
همراهی صمیمانه و اعتماد بیش از ۵ میلیون کاربر ما رو بر این داشته که همواره به دنبال خلق پدیده‌های تازه و راهی برای خدمت‌رسانی بهتر و باکیفیت‌تر باشیم.
ما در این مسیر علاقه‌مند به همکاری با افرادی هستیم که با هوشمندی و سرعت عملشون در عبور از چالش‌ها و مسائل کسب‌وکار یاریگرمون باشن.