We are looking for a Senior IT Systems & Automation Engineer to join our IT Services team and take end-to-end ownership of enterprise services with an automation-first and AI-first mindset.
This role combines Systems Engineering, Infrastructure, Identity, Automation, and Service Ownership and goes beyond traditional support or system administration.
RESPONSIBILITIES
- Manage and support Windows and Linux systems in an enterprise environment
- Administer Active Directory, Group Policy, DNS, DHCP, Entra ID, Microsoft 365, Teams, Exchange, and ADFS
- Manage Linux servers, services, networking, permissions, Nginx, and troubleshooting
- Own services end-to-end, from design and implementation to monitoring, incident management, security, documentation, and continuous improvement
- Troubleshoot complex technical issues and perform Root Cause Analysis
- Automate manual and repetitive tasks using PowerShell, Python, Bash, APIs, and workflow automation
- Use AI in day-to-day engineering for scripting, troubleshooting, log analysis, documentation, and intelligent workflows or agents
- Improve monitoring and alerting and reduce recurring incidents
- Collaborate with Network, Security, Infrastructure, and Application teams to resolve cross-team issues
- Maintain technical documentation, architecture diagrams, runbooks, and operational procedures
Qualifications
Technical Skills
- Windows Server and Active Directory
- Linux Administration
- Microsoft 365, Teams, and Exchange
- Identity and Authentication: LDAP, SAML, OAuth, OIDC
- PowerShell and at least one of Python or Bash
- REST APIs, JSON, and Webhooks
- Git
- DNS, TCP/IP, Firewalls, Reverse Proxies, and Load Balancers
- Monitoring and Log Analysis
Nice to Have
- Experience with Ansible, Terraform, Docker, Kubernetes, Grafana, CI/CD, Microsoft Graph, AI Agents, or MCP is considered a plus.
What We Value
- End-to-End Ownership
- Ownership does not end when a task is completed. Service owners are expected to follow issues through resolution and continuously improve the services they own.
- Accountability
- You take responsibility for your changes, decisions, and outcomes. When something goes wrong, you own it, fix it, communicate clearly, and help prevent it from happening again.
- Automation & AI Mindset
- You look for opportunities to eliminate repetitive manual work and use AI as part of your everyday engineering workflow, not just as a question-answering tool.
- Problem Solving
- You do not rely solely on predefined runbooks. You can investigate unfamiliar problems, analyze evidence, logs, and dependencies, and identify the root cause.
- Continuous Improvement
ما در دیجیکالا به عنوان شرکتی که در حوزه تجارت الکترونیک فعالیت میکنه، به دنبال تحقق رویای «لبخندی برای همه ایران» هستیم. در همین راستا، با بهرهگیری از فناوریهای روز دنیا و توسعه مداوم سرویسهای مبتنی بر تکنولوژی، ارزشهای خودمون رو در مشتریمحوری، اشتیاق برای تعالی، کارگروهی و نتیجهگرایی دنبال میکنیم.
در گروه دیجیکالا امکانی فراهم شده تا ما با افراد با تخصصهای متنوع در یک مجموعه فعالیت کنیم. علاوه بر این، با توجه به سرعت رشد بالا در دیجیکالا، امکان رشد و توسعه رو در مواجهه با چالشها و استفاده از برنامههای توسعه و آموزش متنوع داریم.