دیجی‌‌کالا | Digikala

تاسیس در ۱۳۸۴ کامپیوتر، فناوری اطلاعات و اینترنت بیش از ۱۰۰۰ نفر digikala.com

استخدام Operation & Performance Monitoring Engineer (NOC)

دسته‌بندی شغلی

IT / DevOps / Server
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت
حداقل سابقه کار

کمتر از سه سال
حقوق

توافقی

شرح موقعیت شغلی

Job Description

We are searching for an experienced engineer to join our team and help us achieve our mission by empowering us with a rich feature set, high availability, and stellar performance; As we expand our infrastructure, we are improving our processes and pipelines; The selected candidate will manage and maintain our monitoring services, analyze problems, troubleshoot, and find appropriate customer resolutions.

Responsibilities

Manage day-to-day operations, monitoring alerts, servers, and backup platforms;
Maintain and configure monitoring services to ensure reliability and uptime;
Identify hardware, software, and environmental issues;
Documenting problems and defining solutions, prioritizing problems, and assessing the impact of issues;
Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures;
Develop, implement, and maintain procedures to measure and track service performance and quality;

Requirements

The ideal candidate should be self-motivated, proactive, capable of multi-tasking, meeting deadlines, and working in a collaborative environment;
Must be able to work in a 24/7 environment and work second/third shifts, weekends, and holidays;
Must have at least 2 years of work experience as an NOC Engineer or related positions;
Excellent problem-solving mindset and the ability to diagnose complex technical issues;
Detail-oriented and the be able to manage multiple projects;
Strong communication and collaboration skills, which are essential to execute duties to the others in the team;
Good knowledge of Linux system management and administration, and interest in knowledge upgrading;
Ample experience configuring and automating Monitoring tools (Prometheus, Grafana, Zabbix, etc.);
Knowledge of one Logging stack (Preferably ELK);
Hands-on experience with networking principles (DNS, Routing, Firewalls, Load Balancing, etc.);

Preferred Qualifications

Possess vast knowledge and experience in system automation, deployment, and implementation;
Familiarity with CDN (Content Delivery Network) systems;
Basic knowledge of container concepts;
Familiarity with open-source services such as HAProxy, MySQL, Redis, and Memcached;

معرفی شرکت

ما در دیجی‌کالا به عنوان شرکتی که در حوزه تجارت الکترونیک فعالیت می‌کنه، به دنبال تحقق رویای «لبخندی برای همه ایران» هستیم. در همین راستا، با بهره‌گیری از فناوری‌های روز دنیا و توسعه مداوم سرویس‌های مبتنی بر تکنولوژی، ارزش‌های‌ خودمون رو در مشتری‌محوری، اشتیاق برای تعالی، کارگروهی و نتیجه‌گرایی دنبال می‌کنیم.
در گروه دیجی‌کالا امکانی فراهم شده تا ما با افراد با تخصص‌های متنوع در یک مجموعه فعالیت کنیم. علاوه بر این، با توجه به سرعت رشد بالا در دیجی‌کالا، امکان رشد و توسعه رو در مواجهه با چالش‌ها و استفاده از برنامه‌های توسعه و آموزش متنوع داریم.