دیجی‌‌کالا | Digikala

تاسیس در ۱۳۸۴ کامپیوتر، فناوری اطلاعات و اینترنت بیش از ۱۰۰۰ نفر digikala.com

استخدام Platform Brand & Communication Supervisor

دسته‌بندی شغلی

تحقیق بازار و تحلیل اقتصادی
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت
حداقل سابقه کار

سه تا شش سال
حقوق

توافقی

شرح موقعیت شغلی

Job Description
In this role you will be responsible for both quantity & quality of the communications contain both visual and written that are happening between brand & sellers, so you have to standardize and improve the communication efforts of our organization. It should be mentioned that communication supervisor that works for DK should make sure that their employer’s marketing and communication initiatives accurately represent their brand, so you have to collaborate with marketing & PR teams to develop strategies for engaging with sellers or internal company employees.

Your job is to oversee the marketing and communication budget, manage publication calendars, Crisis management and delegate assignments among their team members.

Also you will be responsible for looking for ways to improve communications efficiency, using the best tools to communicate, having regular reports from all touch points & mediums & integrate all types of communications.

Responsibilities

Standardizing Communication Efforts: Develop and implement standardized communication processes to ensure consistency and effectiveness across all channels.
Brand Representation: Collaborate with marketing and PR teams to ensure that all marketing and communication initiatives accurately represent the Digikala brand.
Creative Design and Copywriting: Oversee the creation of engaging content and visuals for communication materials, including advertisements, newsletters, and social media posts.
Customer Loyalty Programs: Develop and manage customer loyalty programs to enhance customer retention and satisfaction.
Budget Management: Manage the marketing and communication budget, ensuring optimal allocation of resources for maximum impact.
Publication Calendars: Maintain publication calendars to schedule communication activities and ensure timely delivery of content.
Crisis Management: Develop crisis communication strategies and protocols to effectively manage communication during challenging situations.
Team Management: Delegate assignments among team members, provide guidance and support, and ensure timely execution of tasks.
Efficiency Improvement: Continuously look for ways to improve communication efficiency, including the adoption of new tools and technologies.
Reporting and Integration: Collect regular reports from all communication touchpoints and mediums, and integrate various communication channels for a cohesive and comprehensive approach.

Key Requirements:

At least 3 years’ experience in related areas. (Social Media, Communication & PR)
Bachelor’s/master’s Degree in Business or any other related field
Strong writing, editing, proofreading, layout and design, professional printing/publishing skills are essential, including ability to present concepts verbally
Excellent organizational and planning skills
Strong knowledge and understanding of current trends in digital media/social media
Understanding of seller loyalty programs and proficiency in initiating and managing them effectively
Participating in new projects and overseeing their planning, organization, and execution across all stages
Preparing weekly and monthly reports and attending meetings to present and analyze data
A confident communicator and presenter
Superior project management and time management skills
A wide degree of creativity and latitude
Self-motivated with a positive and professional approach to management

Gender

Any

معرفی شرکت

ما در دیجی‌کالا به عنوان شرکتی که در حوزه تجارت الکترونیک فعالیت می‌کنه، به دنبال تحقق رویای «لبخندی برای همه ایران» هستیم. در همین راستا، با بهره‌گیری از فناوری‌های روز دنیا و توسعه مداوم سرویس‌های مبتنی بر تکنولوژی، ارزش‌های‌ خودمون رو در مشتری‌محوری، اشتیاق برای تعالی، کارگروهی و نتیجه‌گرایی دنبال می‌کنیم.
در گروه دیجی‌کالا امکانی فراهم شده تا ما با افراد با تخصص‌های متنوع در یک مجموعه فعالیت کنیم. علاوه بر این، با توجه به سرعت رشد بالا در دیجی‌کالا، امکان رشد و توسعه رو در مواجهه با چالش‌ها و استفاده از برنامه‌های توسعه و آموزش متنوع داریم.