ای اینفلوئنسر | Ainfluencer

تبلیغات، بازاریابی و برندسازی ۱۱ تا ۵۰ نفر www.ainfluencer.com/

فرصت‌های شغلی ۵

استخدام کارشناس پشتیبانی و فروش (به زبان انگلیسی-English customer success)

این آگهی منقضی شده است

دسته‌بندی شغلی

پشتیبانی و امور مشتریان
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت
حداقل سابقه کار

سه تا شش سال
حقوق

توافقی

شرح موقعیت شغلی

We are looking for a well English customer success manager who possesses a strong drive for results. Duties for the customer success manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests

Responsibilities:

Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyze customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Evaluate and improve tutorials and other communication infrastructure.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.

Requirements:

Ability to speak English fluently
Highly organized and able to multi-task.
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Demonstrate leadership qualities.
High computer literacy and ability to learn new software.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.

معرفی شرکت

Ainfluencer, a Canadian-based company with offices in Tehran is an AI-powered marketplace that makes influencer marketing simple, fast, and available to all. Brands can use free tools to post Ads, discover and invite targeted influencers, and manage all aspects of their campaigns, including creative approvals, payments, and analytics. Influencers and creators can generate great revenues using the free app to browse thousands of high-quality campaigns and make offers to collaborate.