Snappbox is a disruptive on-demand urban delivery platform in Iran, connecting any business with the largest fleet of delivery men in the country. Only a few companies have access to high-quality, low-cost last-mile delivery. At the same time, many bikers would like to work more but can’t find customers. We want to change this forever, through smart technologies and new standards of operations. We are building the future, so join us.
About the position
As a Market Research Specialist, you will play a crucial role in gathering, analyzing, and interpreting data to inform strategic decision-making and enhance the overall user experience. You will primarily focus on execution tasks related to market research initiatives, including hiring and training promoters, conducting various types of surveys and research and ensuring QC of the research process.
Responsibilities
Hire and train promoters to conduct surveys and collect feedback from bikers, drivers, customers and other stakeholders.
Develop survey methodologies, questionnaires, and data collection tools to gather relevant insights.
Execute different types of surveys across different locations to capture diverse perspectives and preferences.
Analyze survey data and identify trends, patterns, and opportunities for improvement.
Monitor and evaluate the effectiveness of market research initiatives, adjusting strategies as needed to achieve desired outcomes.
Stay informed about industry trends and competitor activities to stay competitive in the market.
Requirements
Bachelor's degree or higher in Marketing, Business Administration, Statistics, or any related fields
At least 2 years of experience in related fields
Proven experience in market research, preferably within the transportation industry
Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders
Strong problem-solving and decision-making abilities, with a focus on finding creative solutions to customer/bikers’ issues and challenges
Detail-oriented mindset with a focus on delivering high-quality research outputs
Ability to work independently and manage multiple projects simultaneously in a fast-paced environment
Proficiency in data analysis tools and software (e.g., Excel, Google Sheets, etc)
Basic understanding of business concepts and market research methodologies
معرفی شرکت
اسنپ محصولی ایرانی است که از تیمی خلاق، جوان و تحصیلکرده قدرت میگیرد و در تلاش است تا صنعت فناوری اطلاعات و ارتباطات را به زندگی روزمره جامعه پیوند بزند.
اهداف بزرگی در سر داریم و بلند پروازیم. قصد داریم اسنپ را به بهترین راهکار برای سفرهای درونشهری ایران تبدیل کنیم و در این راه به کمک افراد خلاق، سختکوش و بلندپرواز احتیاج داریم. اگر چنین خصوصیاتی دارید خوشحال میشویم که رزومه خود را برایمان ارسال کنید.