We are looking to onboard a new team member as an account specialist to help manage our telecom products and clients.
Responsibilities
Act as the main point of contact between internal teams and external stakeholders
Build and maintain strong, long-lasting client relationships through open and transparent communication
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and identify areas of improvement
Prepare reports on account status
Manage challenging client requests or issue escalations as needed
Track and improve our service delivery performance according to client SLA
Requirements and skills
Previous work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Demonstrable ability to communicate, present and influence key stakeholders
Solid experience with MS Office (particularly MS Excel)
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
BA/BS degree in Business Administration, Sales or relevant field
We work with telecom operators in Iran and Internationally, and we understand this is a challenging role. But we’re here to set you up for success. In this role, you will be supervised by a senior account manager who will help you settle in and learn everything about managing telecom accounts and products.
If you are interested and looking forward to grow your career and personally develop in this field, send us your resume and we will get in touch with you soon ;)
معرفی شرکت
در گروه مدیریت و فناوری وصال تمرکز اصلی ما ارائه راهکارهای "مدیریت محصول و تکنولوژی" در صنعت تلکام است. از جمله تکنولوژی های تحت مدیریت این مجموعه، پلتفرم مایکرولندینگ سیم کارت های اعتباری اپراتورهای موبایل میباشد که در حال حاضر بیش از 20 میلیون کاربر در ایران دارد.