اسنپ گروسری | Snapp Grocery

کامپیوتر، فناوری اطلاعات و اینترنت ۵۰۱ تا ۱۰۰۰ نفر

فرصت‌های شغلی ۲۴

استخدام Sales Support Specialist

این آگهی منقضی شده است

دسته‌بندی شغلی

پشتیبانی و امور مشتریان
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت
حداقل سابقه کار

کمتر از سه سال
حقوق

توافقی

شرح موقعیت شغلی

Over view:

As a fast-growing e-commerce company, Snapp Grocery strives to improve online shopping experiences We are looking for an organized, efficient sales support specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The sales support specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. The sales support specialist is also responsible for monitoring sales and the performance of the sales team as well as recording sales data.

To be a successful sales support specialist, you should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication, and customer service skills.

Responsibilities:

Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
Recording sales trends and liaising with account managers to develop sales strategies.
Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
Handling administrative duties for the company and its executives and management teams.
Scheduling customer meetings and conferences.
Reporting any unusual activity to your supervisors.

Requirements:

A high school diploma or equivalent.
A bachelor's or associate's degree in marketing, business, or a related field may be advantageous.
Experience in administration and high-volume office work may be advantageous.
Strong analytical, organizational, and time management skills.
Excellent teamwork, motivational, interpersonal, communication, and customer service skills.
The ability to multitask and quickly switch your focus.
Computer literacy, IT skills, and typing skills.

An understanding of sales principles and customer service practices

معرفی شرکت

Snapp Grocery, the largest online supermarket holding company in Iran, encompasses a range of diverse services in the supermarket industry. These services include Snapp Market!, our online supermarket service offering scheduled delivery, Snapp Express!, our fast delivery online supermarket service, Smart!, our online chain supermarket service (Dark Store), and Snapp Market Pro!, our wholesale supply service. These services have been designed and implemented with the aim of integrating operations, creating synergies, and providing a better shopping experience for our users.

The organization's core values lie in intelligence, dynamism, and reliability in delivering online supermarket services, driven by a team of over a thousand dedicated professionals.