اسنپ | Snapp

تاسیس در ۱۳۹۳ کامپیوتر، فناوری اطلاعات و اینترنت بیش از ۱۰۰۰ نفر snapp.ir

فرصت‌های شغلی ۵۱

استخدام Social Media Lead

دسته‌بندی شغلی

تولید و مدیریت محتوا
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت
حداقل سابقه کار

سه تا شش سال
حقوق

توافقی

شرح موقعیت شغلی

About team:
Step into the driver-focused epicenter of Snapp as part of our Driver Engagement Team, where we’re on a mission to navigate beyond the horizon of traditional ride-hailing. Our primary objectives lie in revving up driver engagement, steering innovative loyalty programs, and delivering seamless CRM communications. We’re on the lookout for visionaries eager to shift gears and accelerate the impact of our initiatives with strategic flair and collaborative finesse. Join us to fuel a journey where every turn is geared towards empowering our drivers and enhancing their ride with Snapp.

About Role:
to implement and lead effective social media strategies that increase brand visibility, engage the community, drive growth, and support business goals through creative content, team collaboration, and data-driven decisions.

Responsibility:

Enhanced Driver Brand Loyalty: Create an environment on social channels where drivers feel valued and part of a community, leading to increased driver retention.
Acquisition Boost: Use social media as a tool to attract new drivers by showcasing the benefits and positive experiences of the existing driver community.
Educational Content Delivery: Ensure that drivers are well-informed about new features, policies, best practices, and safety protocols through engaging and easy-to-digest content.
Feedback Loop Creation: Establish a two-way communication channel where drivers can share feedback, informing company policies and feature updates.
Community Building: Foster a sense of community among drivers by highlighting their stories, achievements, and contributions to the service.
Crisis Management: Efficiently manage and respond to any service-related crises, using social platforms to disseminate information and mitigate issues among the driver base.
Brand Advocacy: Encourage and cultivate brand advocates out of drivers, who will share their positive experiences and enhance the company’s reputation.
Data-Informed Strategies: Utilize insights from social media analytics to understand driver concerns, preferences, and behavior, guiding more targeted and effective strategies.

These outcomes focus on creating a positive and informative social media presence that supports the drivers, enhances their engagement with the company, and improves their overall experience and satisfaction.

Requirement:

Content Creation
Community Management
Data Analytics
Leadership
Communication
Customer Service Orientation
Crisis Management
Technical Proficiency in social media
Influencer Engagement

معرفی شرکت

اسنپ محصولی ایرانی است که از تیمی خلاق، جوان و تحصیل‌کرده قدرت می‌گیرد و در تلاش است تا صنعت فناوری اطلاعات و ارتباطات را به زندگی روزمره جامعه پیوند بزند.
اهداف بزرگی در سر داریم و بلند پروازیم. قصد داریم اسنپ را به بهترین راهکار برای سفرهای درون‌شهری ایران تبدیل کنیم و در این راه به کمک افراد خلاق، سخت‌کوش و بلندپرواز احتیاج داریم. اگر چنین خصوصیاتی دارید خوشحال می‌شویم که رزومه خود را برای‌مان ارسال کنید.