اسنپ | Snapp

تاسیس در ۱۳۹۳ کامپیوتر، فناوری اطلاعات و اینترنت بیش از ۱۰۰۰ نفر snapp.ir

فرصت‌های شغلی ۳۵

استخدام eCRM Specialist

دسته‌بندی شغلی

دیجیتال مارکتینگ
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت
حداقل سابقه کار

کمتر از سه سال
حقوق

توافقی

شرح موقعیت شغلی

- Develop and implement targeted CRM strategies to support business goals (customer acquisition, retention, and re-engagement).

- Collaborate with internal teams to align eCRM activities with broader digital marketing strategies.

- Manage customer databases, ensuring proper segmentation for effective campaign delivery and targeted communication.

Data Analysis & Reporting:

- Conduct A/B testing and analyze customer data to improve customer engagement and retention strategies.

- Provide insights and recommendations based on campaign performance data, including campaign and CRM metrics.

- Generate regular performance reports to track key performance indicators (KPIs) for both CRM and digital marketing efforts.

Customer Segmentation & Personalization:

- Implement CRM strategies that enhance customer segmentation and personalization, driving more effective communication and engagement.

- Utilize customer data to create lifecycle marketing campaigns, such as customer onboarding and post-purchase follow-ups.

Collaboration:

- Work closely with cross-functional teams, including content, design, and product teams, to ensure cohesive messaging across channels.

Required Qualifications:

- Bachelor's degree in Marketing, Business, or a related field.

- Minimum of 1 year of experience in performance marketing, particularly in optimizing eCRM journeys or Google Ads and CPC campaigns.

- Hands-on experience with eCRM platforms (e.g., WebEngage,Insider).

- Proficiency in Google Analytics and campaign management.

- Strong analytical skills with a data-driven mindset.

- Knowledge of SEM, and PPC marketing principles.

- Experience with A/B testing, campaign optimization, and customer segmentation.

Skills:

- Excellent communication and project management skills.

- Ability to work in a fast-paced environment and manage multiple projects simultaneously.

- Proficiency in Excel or other data analysis tools like looker studio.

- Strong problem-solving skills and attention to detail.

معرفی شرکت

اسنپ محصولی ایرانی است که از تیمی خلاق، جوان و تحصیل‌کرده قدرت می‌گیرد و در تلاش است تا صنعت فناوری اطلاعات و ارتباطات را به زندگی روزمره جامعه پیوند بزند.
اهداف بزرگی در سر داریم و بلند پروازیم. قصد داریم اسنپ را به بهترین راهکار برای سفرهای درون‌شهری ایران تبدیل کنیم و در این راه به کمک افراد خلاق، سخت‌کوش و بلندپرواز احتیاج داریم. اگر چنین خصوصیاتی دارید خوشحال می‌شویم که رزومه خود را برای‌مان ارسال کنید.