همین حالا رزومه خود را در کمتر از ۱۰ دقیقه بسازید، برو به رزومه‌ساز

اسنپ | Snapp

تاسیس در ۱۳۹۳ کامپیوتر، فناوری اطلاعات و اینترنت بیش از ۱۰۰۰ نفر snapp.ir

استخدام User Researcher

  • دسته‌بندی شغلی

    تحقیق و توسعه
  • موقعیت مکانی

    تهران ، تهران
  • نوع همکاری

    تمام وقت
  • حداقل سابقه کار

    سه تا شش سال
  • حقوق

    توافقی

شرح موقعیت شغلی

About Snapp
Snapp is the pioneer provider of ride-hailing mobile solutions in Iran that connects smartphone owners in need of a ride to drivers who use their private cars offering transportation services. We are ambitious, passionate, engaged, and excited about pushing the boundaries of the transportation industry to new frontiers and be the first choice of each user in Iran.

About the Team:
Join our dynamic team of over 30 professionals, including Product Designers, User Researchers, and UX Writers, thriving in a fast-paced, hybrid environment. At Snapp, we’re driven by ambition and passion, dedicated to pushing the boundaries of the transportation industry and aiming to be the top choice for millions. We cherish a friendly atmosphere and are enthusiastic about innovating for the future of our customer experience. 

About the Role:
We are seeking a User Researcher who excels at balancing user-centric approaches with business objectives. In this role, you will work closely with Product Managers, Product Designers, and UX Writers to deliver actionable insights that influence product development and contribute to business growth.

Key Responsibilities:

  • Research Initiatives: Conduct and lead targeted research projects to identify insights that inform product improvements and user experience enhancements.
  • Collaborative Engagement: Act as a user advocate in all stages of product development, collaborating with design and product teams to ensure user needs are at the forefront.
  • Diverse Research Techniques: Utilize various research methods including interviews, surveys, usability tests, and benchmarking to collect meaningful data.
  • Insight Dissemination: Clearly document and communicate research findings to help integrate user insights into practical product strategies.
  • Professional Development: Keep updated with industry trends and emerging tools to enhance personal expertise and the quality of research outputs continually.
  • Mentorship: Support and guide less experienced researchers and team members, sharing knowledge and best practices to enhance team capabilities.
Requirements:

  • Minimum 3 years of user research experience, ideally within tech-based environments.
  • Relevant Background in fields such as psychology, ethnology, or industrial design.
  • Strong ability in applying various qualitative and quantitative research methods and analyses. 
  • Great experience working with tools like Google Analytics, Microsoft Clarity, and user testing platforms is a plus.
  • Strong ability to integrate quantitative data with qualitative insights to support product decisions.
  • Excellent communication skills with the ability to convey complex ideas to diverse audiences and foster strong team connections.
  • Excellent negotiation and persuasion skills in situations of conflict or resistance, ensuring productive collaboration and alignment towards user-centered outcomes.
  • Proficiency in speaking and writing in English is essential.

معرفی شرکت

اسنپ محصولی ایرانی است که از تیمی خلاق، جوان و تحصیل‌کرده قدرت می‌گیرد و در تلاش است تا صنعت فناوری اطلاعات و ارتباطات را به زندگی روزمره جامعه پیوند بزند.
اهداف بزرگی در سر داریم و بلند پروازیم. قصد داریم اسنپ را به بهترین راهکار برای سفرهای درون‌شهری ایران تبدیل کنیم و در این راه به کمک افراد خلاق، سخت‌کوش و بلندپرواز احتیاج داریم. اگر چنین خصوصیاتی دارید خوشحال می‌شویم که رزومه خود را برای‌مان ارسال کنید.
  • زبان‌های مورد نیاز

    انگلیسی
  • مهارت‌های مورد نیاز

    توسعه محصول تحقیق و پژوهش نظرسنجی مستندسازی
  • جنسیت

    مهم نیست
  • وضعیت نظام وظیفه

    معافیت تحصیلی معافیت دائم پایان خدمت
  • حداقل مدرک تحصیلی

    کارشناسی

مشاغل مشابه

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