- Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, instructors or customer representatives. - Offer specific training programs to help workers maintain or improve job skills. - Develop alternative training methods if expected improvements are not seen. - Negotiate contracts with clients, including desired training outcomes, fees and expenses. - Coordinate recruitment and placement of training program participants. - Evaluate training materials prepared by instructors, such as outlines, text, or handouts. - Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials. - Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives. - Monitor, evaluate and record training activities and program effectiveness. - Evaluate training materials prepared by instructors, such as outlines, text, and handouts. - Supervise instructors, evaluate instructor performance, and refer instructors to classes for skill development. - Implement and coordinate people performance review process. - Train and brief managers for performance review process. - Collect, consolidate and report performance review results. - Coordinate and organize talent review processes. - Coordinate and organize succession planning processes. - Implement and manage annual leadership development plan. - Implement and manage annual learning and development plan. - Build relationship with key external key partners for training and development. - Promote and implement team building initiatives across the Company. - Organize and coordinate biannual top management seminars (Top 50). - Develop and apply job leveling and career paths within the Company in collaboration with the Compensation & Benefit office. - Develop and update the Company’s job role catalogue. - Communicate the Company’s corporate values, culture and leadership philosophy. - Promote the Company’s culture by developing channels, platforms and templates for internal employee communication and information sharing: -Organize and hold success celebration events, diffuse the Company newsletter, implement the Company phone directory, and invent and communicate common Company codes and symbols. -Organize and coordinate employee engagement surveys with action plan follow ups. -Contribute with inputs to employee relations instances meeting for talent management related questions.
Requirements:
- Strong Learning & Development Knowledge. - Knowledge of performance management systems. - Change management support knowledge. - General culture in all HR areas. - Telecom industry understanding. - Anticipation & Adaptation. - Listening & Empathy Skills. - Creativity & Innovation. - Influence and Persuasion. - Relationship Building. - Strategy Understanding. - Minimum of 7 years of work experience in HRD field. - At least B.A. degree in the related majors such as HRM, Indusrial Engineering, etc. - Proficient English. - Advanced Ms Office (Excel, Word, PowerPoint, Outlook, etc.) skills.
معرفی شرکت
نقش اول کیفیت، یک شرکت ارائهدهنده سرویسهای مدیریت شده مخابراتی و فناوری اطلاعات با هدف بومیسازی ارائه خدمات فنی و مهندسی صنعت ارتباطات و فناوری اطلاعات کشور در سال ۱۳۹۰ تأسیس گردید. خدمات این شرکت شامل مدیریت فعالیتهای مورد نیاز در سراسر چرخه عمر خدمات مخابراتی و فناوری اطلاعات می باشد. اهم این فعالیتها طراحی، پیاده سازی و نگهداری خدمات؛ اجرای پروژه ها به صورت کلید در دست (Full Turn key) چه بصورت پیمانکاری و چه بصورت مشارکت سرمایه گذاری می باشد.