Develop trust relationships with a portfolio of the most important clients to ensure they are happy and cared with the service
Acquire a thorough understanding of key customer needs and requirements
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives and requests
Ensure the correct products and services are delivered to KA’s in a timely manner
Serve as the link of communication between key KA’s and internal teams
Resolve any issues and problems faced by KA’s and deal with complaints to maintain trust
Play an integral part in generating new sales that will turn into long-lasting relationships
Prepare regular reports of progress, performance and forecasts to internal and external stakeholders using key account metrics
Requirements and skills
Proven experience as key account manager
Experience in sales and providing solutions based on customer needs
Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
Excellent organizational skills
Ability in problem-solving and negotiation
BSc/BA in business administration, sales or relevant field
Strong follow up approach and result oriented (AKA an agile doer)
Familiar with data interpretation and ability to prepare intermediate reports
Ability to use excel is a must (Or other spreadsheets platforms such as G-sheets)
Terms of cooperation:
● Company scope: Near Punak. ● Flexible working hours. ● Talented colleagues and an interesting work environment. ● Timely pay. ● Free supplementary health insurance. ● Interesting loans to employees. ● Annual bonuses. ● Military service benefits.
معرفی شرکت
شرکت «میاره» یک استارتآپ با محیطی پویا و فرصتهای متنوع برای یادگیری و پیشرفته. ما در حوزه دلیوری آنلاین برای کسب و کارهای محلی فعالیم. دانش و تکنولوژی رو به خدمت گرفتیم و روزانه هزاران سفارش رو دلیور میکنیم. بودن در تیم بزرگ «میاره» یعنی سهیم بودن در حل چالشهای جذاب، یاد گرفتن از همتیمیهای حرفهای، یاد دادن به همتیمیهای مشتاق به یادگیری، رشد کردن و رشد دادن. ما تیرهای سقف رو بالاتر گذاشتیم، چون «میاره» فضاییه که میشه توش بالاتر پرواز کرد.
مهارتهای مورد نیاز
ارتباط با مشتریان و پشتیبانیAccount Managementامورمشتریان