We are seeking a highly motivated and dynamic individual to join our team as a Product Owner with a focus on support tasks. As a Product Owner, you will be responsible for owning and managing the support tasks related to our products. This role requires "overall knowledge" of databases and software engineering.
Responsibilities:
Act as primary point of contact for inquiries and issues.
Collaborate with cross-functional teams to understand customer needs and translate them into actionable tasks.
Develop and maintain a deep understanding of our products and their technical aspects.
Work closely with the development team to communicate customer feedback and contribute to product enhancements.
Conduct thorough investigations to identify the root cause of support issues and propose effective solutions.
Monitor and analyze support metrics to identify trends and areas for improvement.
Requirements:
Strong overall knowledge of databases and software engineering principles.
Proven experience in a similar role, preferably as a Product Owner.
Strong communication and interpersonal skills to effectively collaborate with cross-functional teams and communicate with customers.
Bachelor's degree in Computer Science, Software Engineering, or a related field.
Why Join Us:
At Hami System Sharif, we value innovation. We provide a supportive work environment where you can grow both personally and professionally.
Additionally, we offer the unique opportunity for individuals to fulfill their military service within a tech company.
Note: Only shortlisted candidates will be contacted.
معرفی شرکت
⭕ فعالیت «حامی سیستم شریف» بر اجرای پروژههای نرمافزاری بزرگمقیاس متمرکز است.
⭕ طی سالهای گذشته «همانا»، پلتفرم احراز هویت غیرحضوری و «پیوب» پلتفرم پرداختیاری توسعه یافته در حامی سیستم شریف، میزبان صدها هزار کاربر نهایی بوده است.
⭕ توسعه اپلیکیشن و درگاههای «دولت همراه»
⭕ پیادهسازی سامانههای بورسی در «شرکت سپردهگذاری مرکزی (سمات)»
⭕ پیادهسازی پتلفرم ارائه «سهام عدالت»
⭕ و همچنین بیش از ده سال پیمانکاری توسعه نرمافزارهای «همراه اول» از جمله ارزشآفرینیهای حامی سیستم شریف به عنوان شریک راهبردی نهادها، سازمانها و کسبوکارهای مطرح کشور است.