Hosting Operations Specialist Location: West Tehran, Iran (On-site with flexible remote options) Company: PAP Group Ltd.
About Us PAP Group Ltd. is a leading provider of digital marketing and e-commerce solutions for the tourism and travel industry. We host dozens of high-traffic websites and platforms for travel agencies across the country. We’re looking for a reliable, detail-oriented Hosting Operations Specialist to keep everything running 24/7 with maximum uptime and performance.
Role Overview You’ll own the day-to-day operations and health of our hosting infrastructure. This means managing DNS, CDN, mail services, SSL certificates, FTP accounts, and web server configurations (mostly IIS on Windows Server + some Linux/NGINX). You’ll prepare clean deployment targets for developers, handle client hosting requests, and jump in quickly when something goes down. Discipline, curiosity, and strong troubleshooting skills are crucial.
What You’ll Actually Do • Manage DNS records and CDN configurations (Cloudflare, ArvanCloud) • Set up and maintain hosting environments and deployment targets used by the dev team • Administer mail services through Plesk, fix deliverability problems, and support client mailboxes • Create and manage FTP/SFTP accounts • Handle occasional website/service migrations to new servers • Install, renew, and automate SSL/TLS certificates (Let’s Encrypt, commercial certs) • Configure and troubleshoot IIS (Windows) and occasional NGINX (Linux) • Work closely with developers, support, and sales teams to resolve hosting-related tickets fast • Document processes and run small R&D projects to improve reliability and speed
Required Skills • Hands-on experience with hosting control panels (Plesk is a must, cPanel is a plus) • Solid understanding of DNS, HTTP/HTTPS, FTP/SFTP, SMTP/IMAP, SSL/TLS, and CDN concepts • Ability to stay calm and act decisively when a site or service is down • Strong sense of discipline and ownership
Nice to Have • Deep Windows Server + IIS expertise • Experience with VMware ESXi or similar virtualization platforms • Basic Linux administration and NGINX knowledge • Web security best practices and incident response • Familiarity with monitoring tools (Zabbix, UptimeRobot, Grafana, etc.) • Knowledge of SQL Server and ASP.NET application hosting • Scripting/automation skills (PowerShell, Bash, Python) • Networking fundamentals (firewalls, VLANs, load balancers)
What We Offer • Complementary health insurance • Flexible working hours + remote-friendly policy • Growth opportunities in an expanding company
شرکت پیام آوران پارسیان در سال ۱۳۸۹ به عنوان یک شرکت ارائهدهندهی خدمات پیامک و سپس طراحی وبسایت چشم به جهان فناوری اطلاعات و ارتباطات گشود تا با ارزشآفرینی برای سایر کسب و کارها راه موفقیت را برای آنان هموار کند. اکنون، این شرکت با توسعهی دانش و توانمندیهای خود به واسطهی منابع انسانی خلاق و نوآور خود و با سودای حرکت بر لبهی تکنولوژی در جهت ارائهی راهکارهای اتوماسیون آژانسهای گردشگری، اتوماسیون بیمارستانهای دامپزشکی، تجارت الکترونیکی و مدیریت محتوای برندینگ و خدمات آنلاین مارکتینگ و مشاورهی تحول دیجیتال گام نهاده تا همگام با تحولات جامعهی بشری و توسعهی روزافزون فناوری، مطابق با نیاز امروز در خدمت کسبوکارها و مشتریان خود و خلق ارزش برای جامعه باشد.