Analyze manual flows: ● Communicating with process owners: Sales, Installation, HR, Finances teams and etc. ● Understanding manual operational procedures and flows. ● Understanding the business logic of each operation. ● Identifying and prioritizing operational needs and problems.
Designing optimal processes: ● Finding the best solutions for complicated situations. ● Designing optimal flows for repeatable cycles. ● Considering requirements of next steps in summarizing operations.
Developing complete new processes: ● Implementing designed processes in the modeler. ● Developing required scripts to communicate with the back-end. ● Using call activities to reuse similar functionalities. ● Implementing special solutions to cover limitations. ● Fully test and debug process. ● Completing standard documentation of the process.
Improving current processes: ● Understanding the current functionality of the process. ● Understanding change requests. ● Designing and developing requested changes by considering minimum changes in other functionalities. ● Apply required changes in documentations. ● Fully test and debug process.
● Implementation of new/changed processes in practice on the process owners' level. ● Compliance with the standards approved by the BPM team.
Requirements:
● Strong understanding of key business process flows in a medium/large company. ● Languages: English (written and verbal – advanced work proficiency). ● Experience in business process development. ● University degree in the IT or Technical fields (is an advantage).
Must-have skills: ● Maximum attention to detail and analytical thinking. ● Orientation on the research of additional information independently. ● Ability to organize workload taking full responsibility for what you do. ● Ability to provide information clearly and shortly. ● Friendly and communicative.
معرفی شرکت
شرکت زی تل به عنوان یکی از اپراتورهای ارائه دهنده خدمات اینترنت پرسرعت بیسیم ثابت در استانهای تهران و البرز مشغول به فعالیت است. تیم ما همواره سعی دارد با در اختیار داشتن استعدادهای داخلی و مجرب و با بهرهگیری از بهروزترین تکنولوژیهای تلکام تجربهای برتر برای کاربران ارائه دهد. کارکنان ما کلیدیترین عامل موفقیت ما در این فرایند هستند و موفقیت ما به حضور بهترین استعدادها در تیم ما گره خورده است. شما نیز میتوانید با حضور در این تیم، ما را برای رسیدن به این هدف یاری کنید.