فیروزه دیجیتال | Turquoise Digital

کامپیوتر، فناوری اطلاعات و اینترنت ۱۱ تا ۵۰ نفر firouzeh.com

فرصت‌های شغلی ۲

استخدام QA Engineer (کارشناس کنترل کیفیت نرم افزار)

دسته‌بندی شغلی

وب،‌ برنامه‌نویسی و نرم‌افزار
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت
حداقل سابقه کار

سه تا شش سال
حقوق

توافقی

شرح موقعیت شغلی

We are looking for technically skilled candidates with excellent interpersonal skills for the technical support and QA position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

Responsibilities:

Perform manual testing of new features
Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
Create detailed, comprehensive, and well-structured test plans and test cases
Estimate, prioritize, plan, and coordinate testing activities
Report bugs and errors to development teams
Support colleagues with troubleshooting issues and bugs discovered during testing
Conduct post-release/post-implementation testing
Troubleshooting technical issues
Diagnosing and repairing faults
Resolving network issue
Speaking to customers to quickly get to the root of their problem
Providing timely and accurate customer feedback
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Managing multiple cases at one time.
Testing and evaluating new technologies.

Requirements:

2+ years of experience working in the QA field.
Strong knowledge of software QA methodologies, tools, and processes
Strong application debugging skills and ability to find the root cause of issues.
Knowledge and experience with API testing tools like Postman
Ability to write SQL DB queries
Experience with remote desktop applications and help desk software
Attention to detail and good problem-solving skills
Excellent interpersonal skills
Good written and verbal communication.

معرفی شرکت

فیروزه دیجیتال، دروازه شما به سوی آرامش مالی است. ما به عنوان یک شرکت پیشرو در فناوری مالی در ایران، مفتخریم که با گروه مالی فیروزه و شرکت های زیرمجموعه آن همکاری نزدیک داریم و به عنوان بازوی فناورانه ای که خدمات و ارائه های آنها را توانمند می کند، عمل می کنیم. از طریق همکاری و هم افزایی در داخل گروه، هدف ما ارائه راه حل های ارزشمندتر و جامع تر به مشتریان است.