روم ویو | RoomVu

کامپیوتر، فناوری اطلاعات و اینترنت ۵۱ تا ۲۰۰ نفر roomvu.com

فرصت‌های شغلی ۱

استخدام Customer Success Manager (دورکاری)

این آگهی منقضی شده است

دسته‌بندی شغلی

پشتیبانی و امور مشتریان
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت دورکاری
حداقل سابقه کار

سه تا شش سال
حقوق

از ۳۵,۰۰۰,۰۰۰ تومان

شرح موقعیت شغلی

Key Responsibilities:

Proven leadership of customer success teams, goal setting, and promoting a team-oriented environment.
Skilled in streamlining customer success processes to enhance efficiency, scalability, and satisfaction.
Experienced in monitoring customer success metrics, analyzing data, and providing actionable insights.
Build and nurture strong relationships with enterprise-level clients, serving as their primary point of contact for all inquiries and support needs.
Develop and implement strategies to expand revenue opportunities within existing client accounts, driving upsell and cross-sell initiatives.
Gather client feedback on product functionality and features, advocating for enhancements or improvements to better meet client needs.
Provide ongoing education and training to clients on best practices, new features, and industry trends to maximize their success with our platform.
Collaborate closely with internal teams such as sales, product development, and marketing to align strategies and ensure seamless execution of customer success initiatives.

Qualifications:

5+ years in Customer Success in a B2B SaaS business.
Strong grasp of customer needs and the critical role of process and technology in achieving business goals.
High empathy for customers combined with a strong drive for revenue growth.
Adept at creating business cases using data to support new processes.
Proficient in interpreting data analytics to enhance customer value.
Capable of working effectively in a dynamic, fast-paced startup environment.
Exceptional communication abilities, essential for representing the company to customers.

Benefits:
Competitive salary
Loans
Laptop allowance
Organizational events
Flexible work hours

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معرفی شرکت

roomvu is an AI-powered marketing platform built for real estate, mortgage, insurance, and financial professionals who want consistent visibility without the time commitment of creating content manually.
What makes roomvu different today is how deeply automation and personalisation are built into the platform.
Agents can now create content that looks, sounds, and feels like them, without needing to be on camera or edit videos themselves. Using AI Avatars, Voice Clone, and Personal Intro videos, roomvu turns one setup into weeks of branded, hyper-local video content.
roomvu automatically generates and posts market-relevant videos across major social platforms, runs targeted video ads, creates listing and immersive tour videos, and supports lead capture and follow-up through branded landing pages and smart automation.
With recent updates, roomvu has evolved from a content tool into a full visibility and growth engine that helps professionals stay top-of-mind, build trust, and generate leads consistently while focusing on their core business.
Today, over 400,000 professionals across the US and Canada use roomvu to power their social presence, ads, and video marketing with AI.

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