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ورود کارجو ثبت‌نام کارجو
۱

روم ویو | RoomVu

کامپیوتر، فناوری اطلاعات و اینترنت ۵۱ تا ۲۰۰ نفر roomvu.com

استخدام Customer Success Manager (دورکاری)

  • دسته‌بندی شغلی

    پشتیبانی و امور مشتریان

  • موقعیت مکانی

    تهران ، تهران

  • نوع همکاری

    تمام وقت دورکاری

  • حداقل سابقه کار

    سه تا شش سال

  • حقوق

    از ۳۵,۰۰۰,۰۰۰ تومان

شرح موقعیت شغلی

Key Responsibilities: 

  • Proven leadership of customer success teams, goal setting, and promoting a team-oriented environment.
  • Skilled in streamlining customer success processes to enhance efficiency, scalability, and satisfaction.
  • Experienced in monitoring customer success metrics, analyzing data, and providing actionable insights.
  • Build and nurture strong relationships with enterprise-level clients, serving as their primary point of contact for all inquiries and support needs.
  • Develop and implement strategies to expand revenue opportunities within existing client accounts, driving upsell and cross-sell initiatives.
  • Gather client feedback on product functionality and features, advocating for enhancements or improvements to better meet client needs.
  • Provide ongoing education and training to clients on best practices, new features, and industry trends to maximize their success with our platform.
  • Collaborate closely with internal teams such as sales, product development, and marketing to align strategies and ensure seamless execution of customer success initiatives.
Qualifications:

  • 5+ years in Customer Success in a B2B SaaS business.
  • Strong grasp of customer needs and the critical role of process and technology in achieving business goals.
  • High empathy for customers combined with a strong drive for revenue growth.
  • Adept at creating business cases using data to support new processes.
  • Proficient in interpreting data analytics to enhance customer value.
  • Capable of working effectively in a dynamic, fast-paced startup environment.
  • Exceptional communication abilities, essential for representing the company to customers.
Benefits:
Competitive salary
Loans
Laptop allowance 
Organizational events
Flexible work hours

معرفی شرکت

Roomvu offers Automated VIDEO marketing, curated by A.I. which integrates trending topics with REALTOR brands to automatically produce, publish, and post unique videos on each realtors’ social media channels. it generates leads for over 130,000 Real Estate Agents.

Roomvu also offers eye catching VIDEO ADS for Facebook Ads for Real Estate, Where agents can Reach leads they otherwise would never have had the opportunity to meet.

Roomvu is backed by the National Association of Realtors’s Second Century Ventures and works with industry leaders in the real estate to facilitate its growth

Our Global team of 80, has grown substantially over the past 5 years and we are excited to welcome you aboard the interview process.

Read more here:
https://www.inman.com/2021/02/09/roomvu-adds-digital-ads-to-its-automated-video-marketing

You can also learn more in this short video:
https://www.youtube.com/watchv=LCAaPi2LddA&ab_channel=roomvu

https://www.nar.realtor/newsroom/second-century-ventures-selects-10-tech-companies-for-2022-reach-canada-program

You can learn more about our culture at https://www.linkedin.com/company/roomvu and https://www.roomvu.com/about

  • مهارت‌های مورد نیاز

    مدیریت آموزش مشتریان ارتباط با مشتریان و پشتیبانی تجزیه و تحلیل

  • جنسیت

    مهم نیست

  • وضعیت نظام وظیفه

    مهم‌ نیست

  • حداقل مدرک تحصیلی

    مهم نیست

مشاغل مشابه
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