Manage and maintain strong, ongoing relationships with clients.
Provide clear, regular updates on the progress for each client.
Creating Documents, lists, and relevant content.
Answer client questions with accuracy and patience, ensuring they feel informed and supported.
Coordinate with internal teams to track milestones, gather necessary documents, and follow up on pending items.
Maintain accurate client records, update status trackers, and ensure no details are missed.
Help create or improve internal documentation, FAQs, and templates for better client experience.
Requirements:
Advanced level of English is mandatory (spoken and written) – part of the interview will be conducted in English
Familiarity with Microsoft Excel, PowerPoint, Canva
Strong organizational skills and attention to detail
Comfortable working independently and managing multiple priorities
A proactive communicator with a professional and friendly tone
Optional:
Previous experience in account management, client relations, or customer-facing roles.
Knowledge of scrum and agile methodologies.
Familiarity with Trello.
Please send us your resume if you believe you are the right fit for us. Shortlisted candidates will be contacted. for an interview conducted in English..
تیم مشاوران مهاجرتی ما با سالها تجربه و درک عمیقی که از ساز و کار مهاجرتی کشور کانادا دارند، شما را در فرآیندهای پیچیده و دائما در حال تغییر مهاجرتی کمک و هدایت میکنند. ما معتقد به ارائه اطلاعات کاملاً دقیق و به روز هستیم تا اطمینان حاصل کنیم که مشتریان ما میتوانند تصمیمات آگاهانه بگیرند و شانس خود را رسیدن به نتیجه موفق افزایش دهند.
مهارتهای مورد نیاز
Account Managementارتباط با مشتریان و پشتیبانیارتباط با مشتریامورمشتریان