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As a QA Specialist, you will collaborate with Product Managers, Developers, Designers, and Ops to ensure the delivery of rock-solid features. You’ll own end-to-end test planning, execute both manual and automated suites, and act as the team’s first line of defense in production.
In this role, you’ll also be expected to:
- Surface UX, data-flow, and performance risks early in the cycle
- Drive clear bug triage and escalation
- Champion a balance of speed and accuracy
- Help refine user stories for testability
- Contribute analytics-backed insights into our quality metrics
Key Responsibilities:
Test Design & Execution
- Write comprehensive test plans and cases covering happy paths, edge cases, and negative scenarios
- Peer review and maintain test documentation
Automation & Scripting
- Build and maintain lightweight automation (e.g., smoke/regression scripts) integrated into CI
- Troubleshoot flaky tests and mentor junior QAs on best practices
API & Service Testing / SQL & Log Analysis
- Create automated API checks and perform ad-hoc post-deployment queries
- Analyze logs and metrics to detect production anomalies
Bug Triage & Escalation
- Lead daily triage calls, assign accurate severity levels, and coordinate resolution with Dev and PM teams
Interaction & Responsiveness
- Participate in sprint planning and retrospectives; raise potential UX/data risks early
- Keep the team board and backlog updated; suggest workflow improvements
- Prioritize tasks effectively to balance depth and velocity, ensuring sprint goals are met
Product Collaboration & Communication
- Refine user stories for testability and highlight trade-offs between speed, quality, and product impact
- Present QA metrics (e.g., defect trends, coverage gaps) in sprint reviews and roadmap discussions
Continuous Improvement & Mentorship
- Propose process improvements (e.g., risk-based testing, release checklists)
- Share knowledge through brown-bag sessions and peer mentoring
Must-Have Qualifications:
- 2–4 years of QA experience in an Agile product environment
- Strong skills in test design: writing manual test plans, checklists, and edge-case scenarios
- Hands-on experience with at least one automation framework (e.g., Selenium, Playwright, REST-assured)
- Comfortable writing SQL queries and analyzing application logs
- Excellent verbal and written communication; able to translate technical issues into product terms
- A proactive, ownership-driven mindset—anticipating risks before they become issues
Nice-to-Have:
- Experience with production monitoring tools (alerting, dashboards)
- Familiarity with CI/CD pipelines (e.g., Jenkins, GitLab CI, GitHub Actions)
- Exposure to product analytics tools (e.g., Metabase, Hotjar, etc.)
Snapp Market, the largest online supermarket holding company in Iran, encompasses a range of diverse services in the supermarket industry. These services include Hyper Line, our online supermarket service offering scheduled delivery, Express Line, our fast delivery online supermarket service, Smart Line, our online chain supermarket service (Dark Store), and Market Pro Line, our wholesale supply service. These services have been designed and implemented with the aim of integrating operations, creating synergies, and providing a better shopping experience for our users.
The organization's core values lie in intelligence, dynamism, and reliability in delivering online supermarket services, driven by a team of over a thousand dedicated professionals.