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We are seeking a business-oriented and problem-solving Data Analyst to ensure data accuracy, validate business KPIs, and deliver actionable insights to both internal teams and FMCG suppliers. A key part of this role involves direct interaction with customers, answering analytical and numerical questions, and translating data into clear, business-relevant insights. The role requires strong analytical thinking, hands-on experience with Python or R, and close collaboration with product and engineering teams.
Key Responsibilities
-Data Quality, KPI Validation & Problem Solving.
-Perform regular data quality checks and identify inconsistencies or anomalies.
-Validate core KPIs across dashboards (Sales, Volume, Market Share, Price Index, Distribution).
-Investigate data issues, identify root causes, and propose practical solutions.
0Work with technical teams to resolve data and logic-related problems.
-Dashboard Ownership & Reporting.
-Ensure dashboard accuracy, consistency, and data freshness.
-Validate new KPIs, metrics, and features before release.
-Support ongoing dashboard improvement based on business and customer feedback.
-Business & Ad-hoc Analysis
-Deliver short-term and ad-hoc analyses for sales, account managers, and management.
-Analyze campaign performance, product sales behavior, and market trends.
-Prepare clear analytical outputs (tables, charts, insights) for decision-making.
-Customer (FMCG Supplier) Interaction.
-Work closely with FMCG suppliers to support their analytical needs.
-Answer customer questions related to sales performance, trends, anomalies, and KPIs.
-Help customers correctly interpret data and address misunderstandings.
-Support customer meetings with prepared datasets and analytical insights
-Contribute to value creation and upsell opportunities through data-driven insights.
-Cross-functional Collaboration & Documentation.
-Collaborate with product and engineering teams on data logic validation, code review, and feature testing.
Required Qualifications:
-Bachelor’s degree in Statistics, Mathematics, Economics, Computer Science, Business, or a related field.
-Strong analytical and problem-solving skills.
-Proven hands-on experience with Python or R for data analysis.
-Experience working with dashboards, KPIs, and structured datasets.
-Ability to communicate insights clearly and confidently in English.
-Experience in FMCG, retail, or market intelligence environments.
-Familiarity with data validation, KPI governance, and analytical best practices.
-Experience working in customer-facing analytical roles.
Snapp Market, the largest online supermarket holding company in Iran, encompasses a range of diverse services in the supermarket industry. These services include Hyper Line, our online supermarket service offering scheduled delivery, Express Line, our fast delivery online supermarket service, Smart Line, our online chain supermarket service (Dark Store), and Market Pro Line, our wholesale supply service. These services have been designed and implemented with the aim of integrating operations, creating synergies, and providing a better shopping experience for our users.
The organization's core values lie in intelligence, dynamism, and reliability in delivering online supermarket services, driven by a team of over a thousand dedicated professionals.