Monitor, resolve, and escalate security and operational incidents as needed.
Administration and maintenance of network, hardware, software, servers, systems, etc.
Performs regular patching of all systems and always ensures high availability and acceptable levels of performance.
Work with 3rd party vendors, support, account managers, network engineers, and specialists to resolve issues that are beyond the internal team’s expertise.
Support external customers with applications, services, networks, and products.
Contributes to continuous improvement efforts by automating, scripting/coding, recommending new products, services, technologies, methodologies as well as new processes/procedures.
Proactively check and review systems, logs, alerts, notices, advisories, and investigate suspicious events.
Ensure adherence to IT related and corporate policies and procedures.
Create/update documentation and provide evidence/documentation to support audits, surveys, and risk/compliance.
Performs other duties, as required.
Skills:
Proven technology troubleshooting skills and superb analytical skills, with the ability to think “outside the box” to resolve problems.
Midlevel knowledge of linux systems and network segmentation
frequently changing priorities by prioritizing tasks and escalate / communicate issues or seek assistance to overcome obstacles.
Ability to work effectively within a team, as well as independently.
Must be available for after-hours implementations, testing and support in a 24x7 technical business environment.
Working knowledge of the following is an asset: administering servers (Windows/Linux); virtualization (VMware);
Excellent proficiency in vulnerability scanning, SIEM, and other security tools
Excellent proficiency in network management, remote access, IDS/IPS, firewall and etc.…
Familiar with SIEM administration tools including Splunk
Familiar with SOC concept and process procedure
Qualifications:
Bachelor’s degree in computer science, technology or related field is required.
Minimum four (1) years of experience working in IT and Network security-related projects and with security controls and processes, preferably in the startup industry.
CompTIA Security+ or OSCP
Cisco Certified Network Associate (CCNA)
Linux Systems such as Lpic1 and 2
Sans courses such as 504, 555, 511
معرفی شرکت
Snapp Grocery, the largest online supermarket holding company in Iran, encompasses a range of diverse services in the supermarket industry. These services include Snapp Market!, our online supermarket service offering scheduled delivery, Snapp Express!, our fast delivery online supermarket service, Smart!, our online chain supermarket service (Dark Store), and Snapp Market Pro!, our wholesale supply service. These services have been designed and implemented with the aim of integrating operations, creating synergies, and providing a better shopping experience for our users.
The organization's core values lie in intelligence, dynamism, and reliability in delivering online supermarket services, driven by a team of over a thousand dedicated professionals.