As a Site Reliability Engineer (SRE) at Snapp! Grocery, you will play a critical role in ensuring the availability, reliability, and performance of our systems that power our logistics platform. You will be responsible for maintaining and improving the infrastructure and tools that support our services, with a focus on monitoring, alerting, and automation. Your expertise in Grafana, Prometheus, Python, and Linux will be essential in driving operational excellence and enabling rapid response to incidents. Responsibilities may include designing and implementing continuous integration and delivery pipelines, managing cloud infrastructure, monitoring system performance, troubleshooting issues, and ensuring security and compliance. Strong communication skills and experience with tools such as Docker, Kubernetes, Git, and Iac – CaC - CICD tools are often required for this role.
Responsibilities:
At least 3 years of experience as a DevOps/SRE Engineer or a related role
Strong experience with Linux system administration
Strong experience with at least one programming language (e.g. Bash, Python)
Experience with Kubernetes, Docker, and container orchestration
Experience with MySQL or other relational databases
Experience with infrastructure automation tools (e.g. Ansible, Chef, Puppet)
Experience with Git and GitLab CI/CD
Familiarity with monitoring tools such as Prometheus, Grafana, ELK stack or similar
Excellent communication and problem-solving skills
Monitor and maintain the health, performance, and availability of Snapp! Grocery systems using Grafana and Prometheus.
Develop, implement, and maintain automated monitoring, alerting, and reporting solutions to proactively detect and resolve system issues.
Collaborate with development and operations teams to identify and implement system improvements, including performance optimizations, capacity planning, and automation of repetitive tasks.
Investigate and troubleshoot incidents, perform root cause analysis, and implement remediation actions.
Create and maintain technical documentation, including runbooks and playbooks, to ensure effective knowledge sharing and incident resolution.
Stay up-to-date with the latest industry trends and best practices in SRE, DevOps, and automation technologies, and proactively apply this knowledge to improve Snapp! Grocery systems.
Design, implement, and maintain robust and reliable backup and disaster recovery solutions to protect critical systems and data.
Design and implement infrastructure and tools to support software development, testing, deployment and monitoring
Maintain and improve existing infrastructure and tools
Work with developers to ensure that applications are designed and deployed in a scalable, secure, and efficient manner
Automate manual processes using tools such as Ansible, Bash, Python
Deploy, manage, and monitor applications in a Kubernetes environment
Manage and secure network traffic using iptables or similar tools
Manage and monitor databases, specifically MySQL
Manage and monitor application logs and metrics using tools such as Pro
Requirements (Education, Age, Background, …)
Bachelor's degree in computer science, engineering, or a related field.
Strong experience in working with Grafana and Prometheus for monitoring and alerting in a production environment.
Proficiency in Python scripting for automation tasks and system administration.
Deep understanding of Linux-based operating systems, including performance tuning, troubleshooting, and security.
Strong problem-solving skills and ability to analyze and resolve complex technical issues on time.
Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment.
Prior experience in a Site Reliability Engineer or similar role, with a track record of improving system reliability, performance, and availability.
معرفی شرکت
Snapp Grocery, the largest online supermarket holding company in Iran, encompasses a range of diverse services in the supermarket industry. These services include Snapp Market!, our online supermarket service offering scheduled delivery, Snapp Express!, our fast delivery online supermarket service, Smart!, our online chain supermarket service (Dark Store), and Snapp Market Pro!, our wholesale supply service. These services have been designed and implemented with the aim of integrating operations, creating synergies, and providing a better shopping experience for our users.
The organization's core values lie in intelligence, dynamism, and reliability in delivering online supermarket services, driven by a team of over a thousand dedicated professionals.