We are seeking a highly skilled and motivated Last-Mile Specialist to join our logistics team. The Last-Mile Specialist will be responsible for tracking and managing orders in cities, key account stores, and various locations, ensuring optimal performance, timing, and cost-effectiveness. The ideal candidate will possess analytical skills, be proficient in Excel and Google Sheets, and have a creative approach to problem-solving and process improvement. Your mission will be to drive cost reduction and enhance service levels through innovative solutions and process improvements.
Responsibilities:
This position involves shift-based work, with several working days per week scheduled from 4:00 PM to 12:00 AM.
Analyze performance metrics, including timings, costs, and other logistics KPIs.
Develop and implement process modifications and optimizations to improve efficiency.
Create and maintain charts and reports to visualize performance data.
Monitor and control service levels, focusing on cost savings and service level traction.
Collaborate with team members to achieve common goals and ensure smooth operations.
Communicate effectively with stakeholders to provide updates and address any issues.
Evaluate order data to identify trends, improve segmentation, and develop tailored marketing strategies.
Prepare and present data analysis reports and action plans based on needs.
Qualifications:
Proficiency in Office applications such as Excel and Google Sheets.
Strong analytical skills and experience in data analysis.
Ability to create and interpret charts and performance metrics.
Experience in process improvement and optimization.
Creative and innovative problem-solving abilities.
Experience with Metabase, BI Microsoft, and similar tools.
Excellent team-working and communication skills.
Strong attention to detail and ability to manage multiple tasks.
معرفی شرکت
Snapp Market, the largest online supermarket holding company in Iran, encompasses a range of diverse services in the supermarket industry. These services include Hyper Line, our online supermarket service offering scheduled delivery, Express Line, our fast delivery online supermarket service, Smart Line, our online chain supermarket service (Dark Store), and Market Pro Line, our wholesale supply service. These services have been designed and implemented with the aim of integrating operations, creating synergies, and providing a better shopping experience for our users.
The organization's core values lie in intelligence, dynamism, and reliability in delivering online supermarket services, driven by a team of over a thousand dedicated professionals.