In our journey of Snapp Kitchen, we are pioneers in the Cloud Kitchen Market in Iran, which is a new form of catering and restaurant services where there are no restaurants, tables, chairs, or even customers in person; Cloud kitchens only use online food delivery services. What matters for us is to deliver results through teamwork, mutual trust, working in a friendly and professional work environment, and encountering challenges in our business with problem-solving and a creative attitude.
We are eager to have you on our journey if you are too. Now is the time!
Job Description
We are seeking a reliable, detail-oriented, and people-focused Senior HR Generalist for Operations to support and manage HR activities across our operational teams. This role is ideal for an HR professional who thrives in a high-volume, fast-paced environment and is strong in recruitment, administration, employee relations, and labor law compliance.
The Senior HR Generalist (Operations) will take ownership of core HR functions, with a primary focus on recruitment for operational roles, HR administration, employee relations, HR reporting, compliance, and designing/improving HR processes to support day-to-day operational needs.
Here are the details:
Conduct end-to-end recruitment for operational roles (e.g., staff-level and support positions).
Oversee onboarding processes to ensure smooth, timely integration of new employees.
Manage and maintain accurate employee data, contracts, attendance records, and documentation.
Oversee daily HR administrative tasks and ensure the timely execution of HR workflows.
Prepare HR-related reports for management, including hiring metrics, turnover, attendance, and workforce status.
Act as a trusted point of contact for operational employees, addressing day-to-day issues with empathy and fairness.
Guide managers on labour law obligations and HR standards.
Support HR initiatives, surveys, and engagement activities within operational teams.
Technical Requirements
Compensation & Benefit Knowledge
Knowledge of HR practices, labour laws, and regulations
Analytical and problem-solving skills
Strong interpersonal and communication skills to interact effectively with employees and managers.
Great ownership and a result-oriented mindset
Demonstrated ability to develop and implement HR frameworks, policies, and processes
Attention to detail and organisational skills to manage HR documentation and processes accurately
Ability to maintain confidentiality and handle sensitive information with discretion
گروه اسنپ با برندهای شناختهشدهای همچون اسنپ، اسنپفود، اسنپباکس، اسنپتریپ، اسنپاستور، اسنپساپلای، اسنپدکتر، اسنپکیچن، اسنپپی، اسنپمارکت و اسنپشاپ شناخته میشود.
دستاوردهای چشمگیر گروه اسنپ، آن را به یکی از موفقترین کسبوکارهای ایران تبدیل کرده است.
ما به سرعت در حال رشد هستیم، و این به معنای فرصتهای نامحدود برای شماست.
به ما بپیوندید و در سفری هیجانانگیز در قلب توسعه کسبوکار و عضوی از یک تیم بینالمللی باشید.