آپارات | Aparat

تاسیس در ۱۳۸۳ تبلیغات، بازاریابی و برندسازی ۵۱ تا ۲۰۰ نفر www.sabaidea.com/

استخدام کارشناس ارشد مرکز تماس (مسلط به زبان عربی)

این آگهی منقضی شده است

دسته‌بندی شغلی

پشتیبانی و امور مشتریان
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت
حداقل سابقه کار

مهم نیست
حقوق

توافقی

شرح موقعیت شغلی

We have an opportunity to join our dynamic team of Call Center for the right person with a passion for helping people. you’ll provide caring customer service to consumers at every touch point via text, live chat, email, and phone calls. We care about how our team interacts with consumers, so you’ll learn to make every conversation as positive and
productive as possible— we’ll provide all of the necessary training for you to be successful!
Fluency in Arabic is an important skill for this job position

Ready to learn more?
A day in the life of a PROFESSIONAL Call Center Representative:

Use state-of-the-art technology and communicate with Consumers via phone, live chat, email, and text.
Take inbound and outbound calls with utmost professionalism and courtesy.
Use Customer Relationship Management (CRM) software.
Connect with viewers by asking open-ended questions to assess their needs, make appropriate recommendations, and provide assistance and accurate information to resolve their issues
Uphold all company policies as outlined in the Standard Operating Procedures
Computer skills, Ms Office
Exercise good decision-making and problem-solving skills.

Basic Qualifications:

Fluency in Arabic is important skill for this job position.
Excellent communication skills, both verbal and written. Must have the ability to use proper punctuation, grammar and spelling in all written communications.
Excellent typing, phone and computer navigation skills
Knowledge of multiple web browsers, email, and messaging platforms
Familiarity with digital streaming services, devices, and mobile applications
Ability to receive feedback and take action when appropriate
Have a positive, can-do attitude. You’re flexible and have no problem quickly switching gears or multi-tasking to better accommodate the needs of our viewers or our team
Strong attention to detail
Ability to work a flexible schedule that may include weekends, evenings, and holidays

Preferred Qualifications:
· Previous call center experience
· Basic internet connection troubleshooting (router, modem, WiFi, etc.)
· Experience with Microsoft Office and a ticketing or customer service platform

ثبت آگهی استخدام در جابینجا

معرفی شرکت

صباایده خالق برخی از پرترافیک‌ترین سرویس‌های آنلاین ایرانی از جمله آپارات، کلوب، میهن بلاگ، و فیلیمو است. همچنین صباایده به عنوان مالک آژانس تبلیغاتی صباویژن، در زمینه تبلیغات اینترنتی و خدمات بازاریابی دیجیتال نیز حضور پر رنگی دارد.ما می‌خواهیم به کمک شما روز به روز خانواده‌ی بزرگ‌تری شویم و برای بهترین بودن در حوزه‌ی تکنولوژی و فناوری اطلاعات تلاش کنیم.