The Head of Revenue Operations is responsible for building and operating the execution engine behind Corporate Services revenue organization. This role leads the operational functions across Sales & Acquisition, Commercial & Bank Partnerships, Customer Success & Account Management, while ensuring that GTM Teams execute consistently, efficiently, and at scale. The Head of Revenue Operations owns the Go-to-Market strategy, market segmentation, portfolio strategy, pricing strategy, and the operational execution of the Corporate Services business line.
The role is responsible for designing scalable GTM models, defining customer segments, developing commercial offerings, optimizing pricing, and leading cross-functional revenue operations across Sales & Acquisition, Commercial & Bank Partnerships, Customer Management, and GTM Teams.
Key Responsibilities:
Revenue Operations Leadership:
Lead and optimize the operational engine behind revenue generation across the entire customer lifecycle.
Build repeatable execution models that improve scalability, efficiency, and predictability.
Standardize operational processes across acquisition, activation, onboarding, customer growth and retention.
GTM Operational Excellence:
Coordinate execution across all GTM Teams.
Ensure alignment between GTM Teams and functional departments.
Monitor execution quality and remove operational bottlenecks.
Improve execution velocity across the customer journey.
Support GTM Teams while maintaining their ownership and accountability.
Commercial Operations:
Improve conversion across every stage of the commercial funnel.
Optimize lead routing, pipeline execution and sales processes.
Improve onboarding experience for new customers.
Reduce Time-to-Value for enterprise customers.
Increase activation quality and customer adoption.
Customer Growth & Retention:
Improve customer retention.
Increase expansion opportunities.
Improve account governance and engagement cadence.
Ensure operational consistency across customer management.
Team Management:
Lead and coach the managers of: Acquisition & Sales, Commercial & Bank Partnerships, Customer Success & Account Management
Develop organizational capabilities.
Improve hiring quality.
Reduce onboarding time for new employees.
Build scalable playbooks.
Establish operational best practices.
Revenue Infrastructure:
Design and improve the operating system behind revenue execution.
Develop scalable playbooks, SOPs and operational standards.
Improve CRM discipline and operational reporting.
Ensure consistent KPI tracking across all functions.
Standardize onboarding processes for customers and employees.
Create repeatable operational frameworks for predefined enterprise solutions.
Performance Management, Own operational KPIs including:
Sales productivity
Time-to-Onboard
Time-to-Activation
Customer Adoption
Customer Retention
Expansion Readiness
GTM Execution Health
Operational SLA Compliance
Hiring & Ramp-up Efficiency
Required Experience:
5+ years in Revenue Operations, Commercial Operations, Sales Operations or Business Operations.
Experience leading multi-functional commercial organizations.
Experience building scalable operational processes.
Strong understanding of B2B SaaS or Enterprise Software.
Experience working with enterprise sales organizations.
Strong analytical and KPI-driven mindset.
Experience leading managers.
Preferred Experience:
Experience in one or more of:
FinTech
Banking
Payments
Enterprise SaaS
B2B Platforms
Experience working with cross-functional GTM organizations is highly preferred.
استارتاپ "تومن" در حال حاضر مشغول فعالیت در حوزه فینتک است. ما در "تومن" به پشتوانه فهم عمیق از کسبوکار و تیم جوان، متعهد و متخصص خود به دنبال ایجاد محصولی منحصربفرد و برندی ماندگار در صنعت پرداخت کشور هستیم.
در حال حاضر "تومن" با ایجاد فضای کار تیمی و پویایی در تیم خود توانسته است بسیاری از فارغ التحصیلان و متخصصین حوزه های مختلف را در تیم خود جذب کند و به کمک آنها و با استفاده از تکنولوژیهای روز دنیا، بطور مداوم در حال توسعه و افزایش سهم بازار است.
همکاری با "تومن" علاوه بر شرایط جذاب کاری، فرصت یادگیری، خلاقیت، ایده پردازی را برای شما فراهم و مسیر توسعه فردی و حرفه ای شما را هموارتر می کند.