Responsibilities:

1. Recruitment and Staffing. 
   • Monitoring and controlling the recruitment and hiring Process (Analyzing reports, controlling job descriptions, grading, SLAs, hiring manager KPI’s, etc). 
   • Coordinate, support, and accompany the recruitment and hiring Team (Conduct recruitment and hiring operations-required positions, hold HR interview sessions, informing team about Priorities, updates, etc). 
   • Controlling the onboarding process (HR & Technical), Coordinating and conducting onboarding (HR onboarding, 1O1 meeting, follows up, etc). 
2. Employee Relations. 
   • Addressing employee queries and grievances 
   • Facilitating conflict resolution and mediation (Mentoring by HRBP) 
   • Promoting positive work environment and culture 
   • Advising managers on employee-related issues (Mentoring by HRBP) 
3. Compensation and Benefits 
   • Establish and maintain effective communication with the payroll team and coordinate to facilitate C&B processes (required information, contracts, etc.) 
   • Monitoring employee benefits programs (health insurance, retirement plans, etc.). 
   • Ensuring compliance with compensation regulations. 
4. Training and Development 
   • Identifying training needs through assessments and feedback. 
   • Designing training programs. 
   • Conducting or coordinating training sessions and workshops. 
5. Compliance 
   • Ensuring compliance with employment laws and regulations (e.g., labor laws, safety standards) 
   • Keeping up-to-date with changes in HR laws and regulations 
   • Maintaining compliance documentation and reports 
6. Performance Management 
   • Coordinating performance appraisal processes 
   • Assisting managers with performance evaluations 
   • Developing performance improvement plans and monitoring progress 
7. HR Policies and Procedures 
   • Developing and updating HR policies and procedures 
   • Communicating policies to employees and ensuring understanding 
   • Enforcing adherence to company policies 
8. Employee Records Management 
   • Maintaining and updating employee records and HR databases 
   • Ensuring confidentiality and accuracy of HR records 
9. Health and Safety 
   • Ensuring workplace health and safety standards are met 
   • Conducting safety training and awareness programs 
   • Investigating and addressing workplace accidents and incidents 
   • Based on the needs assessment, prepare and submit requests for changes or enhancements to the work environment 
10. Employee Engagement 
    • Developing and implementing employee engagement strategies 
    • Organizing company events, activities, and recognition programs 
    • Gathering and analyzing employee feedback 
11. HR Development.

• Gathering and analyzing HR data to provide useful metrics and insights
• Conducting R&D to identify new HR strategies and best practices
• Delivering presentations to stakeholders on HR initiatives and performance

Requirements:

Required Skills Definition:

• Interpersonal Skills: Ability to interact effectively with employees at all levels, fostering a positive work environment.
• Communication Skills: Strong verbal and written communication skills for clear and effective interaction with employees and management.
• Organizational Skills: Ability to manage multiple tasks, prioritize work, and meet deadlines efficiently.
• Problem-Solving Skills: Capable of addressing and resolving employee issues and conflicts professionally.
• Attention to Detail: Ensuring accuracy in employee records, payroll, and compliance documentation.
• Knowledge of HR Practices and Laws: Understanding of HR principles, labor laws, and regulatory requirements.
• Confidentiality: Ability to handle sensitive information with discretion and maintain confidentiality.
• Training and Development: Experience in identifying training needs and conducting training programs.
• Tech Savvy: Proficiency in HR software and Microsoft Office Suite.
• Analytical Skills: Ability to analyze data and metrics to make informed HR decisions.