نقش اول کیفیت | Naghsh Aval Keyfiat

مخابرات و ارتباطات (تلکام) بیش از ۱۰۰۰ نفر nak-mci.ir

فرصت‌های شغلی ۰

استخدام Nokia RAN) Back Office Engineer-آقا)

این آگهی منقضی شده است

دسته‌بندی شغلی

IT / DevOps / Server
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت
حداقل سابقه کار

سه تا شش سال
حقوق

توافقی

شرح موقعیت شغلی

The key Responsibilities:

Follow alarm handling and escalation procedures where a fault is report to Front Office Operator in Charge, so ensure the shortest possible reaction and remedy times applicable to specific fault categories, and attain the required service levels.
Support Front Office engineer in charge in Fault Diagnosis, including its Severity Level, if not determined within the required period.
Take charge of remedy of failures where Front Office in Charge has failed to resolve the fault remotely within the required period and report it to senior management.
2nd Line Support shall be scheduled for 24/7 standby according to Duty Rota with fallback positions.
Perform Second line support for the related Network element (BSS, NSS, Transmission LRAN & HRAN, core, IP). Provide Remote support to all FO team if required.
Check the Network Utilization on daily basis and then suggest recommendation for approval and execution.
Implement New Software/CDs whenever available/required.
Ensure 2nd line Trouble ticket management, fault diagnosis, remote fault resolution, management and control.
Check the system critical/Major alarms on a daily basis and perform activity to minimize the occurrence.
Responsible for accurate and timely problem remedy, escalation to Vendor Support or Field Operations as required. Follow up on and drive remedial efforts, incl. vendor support or field maintenance where engaged, until the closure of Trouble Ticket.
Follow with the vendor support WO/CR execution to solve the problem, and check the performance to ensure the problem is solved.
Follow the creation of the new Network element in the OMC/ NMS’s via receiving the CR/WO, check the parameters, and highlight in case of anomalies.
Support Network integration for the integration of the new elements.
Reporting and Data Base Updating, send all the reports to the agreed list within the timeline, and ensure the entire database used in the section is updated.

Key Professional Competencies:

Full knowledge in troubleshooting of his domain (all type of BTS, Node B, eNodeB, BSC, RNC(IPA or Air Scale RNC) related KPI / issues.
Full understand the O&M environment & Requirement.
Experience on the domain related Tools.
Strong analytical and troubleshooting skills.
Persistence & Perseverance.
Rigor & Organization.
Team Work.
Working under Pressure.

Qualifications & Experience:

Minimum of 4 years work experience in the related nodes.
Background work experience in NOC is mandatory.
At least B.S. degree in Telecommunications, Computer Science or Information Technology majors.
Proficient English.
Ability to work off hours depending on Network outages and the Customer requests.
Full time availability to support after office hours and be able to relocate with in the country

معرفی شرکت

نقش اول کیفیت، یک شرکت ارائه‌دهنده سرویس‌های مدیریت شده مخابراتی و فناوری اطلاعات با هدف بومی‌سازی ارائه خدمات فنی و مهندسی صنعت ارتباطات و فناوری اطلاعات کشور در سال ۱۳۹۰ تأسیس گردید. خدمات این شرکت شامل مدیریت فعالیتهای مورد نیاز در سراسر چرخه عمر خدمات مخابراتی و فناوری اطلاعات می باشد. اهم این فعالیتها طراحی، پیاده سازی و نگهداری خدمات؛ اجرای پروژه ها به صورت کلید در دست (Full Turn key) چه بصورت پیمانکاری و چه بصورت مشارکت سرمایه گذاری می باشد.