Manage the installation and maintenance of hardware and software including workstations, multimedia displays, and video conference system support
Good problem-solving, analytical, and team-working skills
Build up the printing and scanning knowledge base and train staff, as needed
Working knowledge of managing tickets, follow up actions and close issues
Writing and editing “How To” training manuals
Training other staff on troubleshooting and diagnosing problem
Excellent communication and interpersonal skills
Have to participate in the team’s on-call rotation
Have experience working in a mixed tech stack and multi-vendor environment
Be creative, curious, eager to learn, and can quickly pick up on new trends and technologies
Requirements:
Work experience in both start-up companies and organizations
Bachelor’s degree in computer science, information technology, or a similar field
At least 1+ years as a IT Support or Helpdesk
Proficiency with a MAC/Windows/Linux operating systems
Knowledge on Network + and A+
Familiar with Microsoft Services (AD, DNS, DHCP, Mail, …)
Ability to diagnose and resolve basic technical issues
Basic understanding of networking protocols and troubleshooting
Excellent IT skills and knowledge of troubleshooting computer related issues both hardware and software, as well as desktop, laptop and mobile devices
Good English communication skills
Linux, CCNA, MCSA and Mikrotik are advantageous
Advantages:
Dynamic work environment
Flexible working hours
Lunch
Snack
Office Address: South Sohrevardi
Days and working hours:Saturdays to Wednesday 8:30 AM to 5:00 PM Thursdays 8:30 AM to 12:30 PM
معرفی شرکت
گروه مبتکران برای ساختن کشوری بهتر برای نسل حال و آینده با رعایت ارزش ها، تمرکز بر ساخت و ساز، صنایع وابسته و فناوری اطلاعات تشکیل شده است. این گروه کار خود را از سال 99 با تکیه بر نیروی متخصص و بصورت کاملا خصوصی در زیست بوم صنعت کشور آغاز کرده است . الویت گروه مبتکران، نوآوری و تحول با تکیه بر متخصصین جوان و چابک می باشد . در حال حاضر گروه مبتکران صاحب دو شرکت تابعه با نام های مبتکران کار و انرژی ایده (پیشرو در تولید سیستم های تهویه مطبوع در کلاس جهانی با برند Eden Gate) و مبتکران فناوری اطلاعات ایده (توسعه زیرساخت های سخت افزاری و نرم افزاری با رویکرد نوآورانه) می باشد.