- University degree: BSc or higher degree in IT, Software Eng, or other related fields
- Minimum 2 year of relevant experience.
- Practical knowledge of the IT Monitoring, Ticketing & generally NOC concepts and operations is a key value and big advantage
- Past experience working with any Monitoring tools the area of IT , Monitoring tools such as Cacti, PRTG, Zabbix, Observium
- Basic knowledge of CCNA, TCP/IP, Routing & Switching , and WAN Network Protocols
- Ability to create reports and documents
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