· Minimum of 5 years’ experience in training and Business filed preferred.
· Experience in business models and its design and analysis
· Experience in designing and graphic
· Mastery of sales and digital sales models
· Experience in businesses related to Information Technology industry
· Have backgrounds in business, human resources, development and education.
· Experience developing yearly training plans and materials a medium organization
· Experience in contact center management or training
· Proficiency in training technologies such as LMS systems, e-learning, and distance learning
· Significant experience with training delivery, facilitation and coaching in a learning environment
· Track record in designing and executing successful training programs
· Experience need assessment and training evaluation methods.
knowledge/skills/ability:
· Mastery of business models and its design and analysis
· Mastery of sales and digital sales models
· Mastery of designing and graphic
· Familiarity to extensive knowledge teaching theory for creating effective creating instructional materials Demonstrated knowledge of learning and training practices especially in technical support contexts
· Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
· Maintain a keen understanding of training trends, developments and best practices
· Have excellent communication skills and can clearly articulate your ideas, designs, and suggestions
· In-depth knowledge of learning techniques and methods.
· Knowledge of training process
· Critical thinker
· Multi-tasking and time-management skills, with the ability to prioritize tasks.
· English oral and written fluency
· Proven analytical, organizational, and problem-solving ability
· Able to work closely with customers to gain company’s goals
· Excellent interpersonal skills
· Great teamwork skills and an approachable and friendly manner
· Ability to effectively organize and manage multiple training initiatives simultaneously
· Strong understanding of business goals and standards for customer service
· Ability to communicate effectively with senior management and other departments and Subordinate staff
· The ability to work on multiple projects simultaneously.
· The ability to use tact and diplomacy in interactions with all relevant parties.
· A strong ethical code.
· Maintain a positive attitude and be open to feedback.
· Have superb people skills and be confident in engaging individuals from a variety of backgrounds and disciplines.
· Be energetic, passionate, and able to clearly communicate objectives
· Excellent communication and self-motivated and a team player
· Ability to plan, multi-task and manage time effectively
· Strong writing and record keeping ability for reports and training manuals
· Good computer and database skills
· Good knowledge of need assessment and training evaluation methods.
· People-oriented and results-driven.
· Excellent active listening, interpersonal, negotiation and presentation skills.
· Ability to work under pressure.
· Self and time management skills.
· Fluent in Word, Excel, and PowerPoint.
· A creative person and willing to take the initiative.
· Excellent verbal and written communication skills.
· Excellent organizational skills and attention to detail.
· Strong analytical and problem-solving skills.
· Ability to prioritize tasks and delegate them if necessary.
· Proven analytical, organizational, and problem-solving ability
معرفی شرکت
مجموعۀ ایرانسل لبز، از سال 1398، با مأموریت انجام فعالیت های تحقیق و توسعه، نوآوری و تجاری سازی در زمینۀ شبکۀ ارتباطات و فناوری اطلاعات و کسب وکارهای پیرامونی با کمک مراکز علمی و پژوهشی داخل و خارج از کشور، اعم از دانشگاه ها، شرکت های دانش بنیان، استارتاپ ها و شرکت های فناور، با هدف تأمین نیازمندی های بازار ICT تأسیس شده است.
چشم انداز این مجموعه، پیشگام بودن در توسعۀ منابع انسانی و زیرساخت های تحقیقاتی اقتصاد دانش بنیان در حوزۀ ارتباطات و فناوری اطلاعات و دستیابی به جایگاه برترین شرکت ملی در زمینۀ خلق محصولات و خدمات این حوزه است و «بخش تحقیق و توسعه»، «مرکز نوآوری ایرانسل» و «آکادمی ایرانسل»، از جمله بخش های اصلی آن هستند.