هلی تکنولوژی | Heli Technology

کامپیوتر، فناوری اطلاعات و اینترنت ۵۱ تا ۲۰۰ نفر heli.technology

فرصت‌های شغلی ۶

استخدام Account Manager(دورکاری)

دسته‌بندی شغلی

دیجیتال مارکتینگ
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت دورکاری
حداقل سابقه کار

سه تا شش سال
حقوق

توافقی

شرح موقعیت شغلی

Job Description

We are looking for a proactive and commercially minded Account Manager to own the client acquisition journey at Heli technology — from lead qualification and discovery to proposal development, negotiation, contract closing, and client handoff.
This role is designed for someone who understands how digital agencies operate and can confidently lead conversations with startup founders, SMEs, NGOs, and business stakeholders across international markets, particularly in the US and the GCC.
You will act as the bridge between marketing, sales, and project delivery — ensuring that qualified opportunities are converted into well-scoped, profitable projects aligned with the studio’s operational capabilities and strategic direction.

What You'll Do

1. Client Communication & Discovery Support

Participate in introductory and discovery meetings with prospective clients Support needs assessment by documenting business goals, requirements, and constraints Communicate Heli technology's services, workflows, and project processes clearly and professionally Coordinate follow-up communications and meeting outcomes Assist in addressing client questions regarding project scope, timelines, pricing, and delivery processes Build and maintain professional client relationships throughout the pre-sales process

2. Proposal & Commercial Support

Coordinate proposal preparation based on discovery outcomes Collaborate with design and development teams to collect scope, effort estimates, and project assumptions Prepare proposal documents, contracts, NDAs, milestone structures, and commercial documentation Support commercial discussions by coordinating revisions and clarifications Ensure project documentation is complete before the handoff to the PMO team

3. Client Relationship & Account Growth (Core Responsibility)

Maintain consistent communication with clients throughout the engagement lifecycle Support long-term client satisfaction through proactive communication and coordination Identify opportunities for account expansion and communicate them to the commercial team Coordinate testimonial requests, case study approvals, and post-project follow-ups Work closely with PMO & Directors to ensure a smooth transition from sales to project delivery

4. Marketplace & Platform Coordination

Manage day-to-day communication across freelance and service platforms Coordinate proposal submissions and milestone administration Ensure platform profiles, communications, and project records remain accurate and up to date Support platform performance by maintaining timely and professional client interactions

5. Reporting & Documentation

Maintain accurate CRM and Notion records for leads, opportunities, proposals, and active accounts Track:

lead status
proposal progress
contracts
client communications
account activity
follow-up actions
Prepare weekly reports covering:
new inquiries
meetings
proposal progress
account status
pipeline updates
outstanding actions
identified risks

6. Lead Management & Qualification

Support inbound and outbound opportunities from LinkedIn, referrals, website forms, Upwork, Fiverr, Behance, Dribbble, and similar channels Screen and qualify leads based on (together with Marketing team):

budget
timeline
project scope
technical feasibility
studio capacity
Reject out-of-scope or operationally risky projects aligned with studio guardrails
Support to Maintain a healthy and prioritized sales pipeline. (together with Marketing Team & Sales partners)

What You'll Bring

Account Management & Commercial Coordination

4+ years of experience in account management within a service-based organization.
Experience working in a marketing agency, digital agency, creative studio, software company, or project-based consulting environment.
Experience coordinating proposals, commercial documentation, contracts, and client-facing deliverables.
Strong understanding of digital services, including branding, product design, website development, and custom software (additional service areas are a plus).
Ability to collaborate effectively with creative, technical, and delivery teams to define realistic project scopes, timelines, and client expectations.

Communication & Relationship Management

Strong English communication skills, particularly for discovery calls, follow-ups, proposals, and client negotiations.
Ability to build trusted relationships with international clients and maintain long-term client engagement.
Strong stakeholder management, communication, and cross-functional collaboration skills.
Confidence communicating with clients throughout the commercial and project lifecycle.

Professional Skills

Strong ownership mindset with excellent organizational and documentation skills.
Disciplined pipeline follow-up habits and strong attention to detail.
Experience maintaining CRM systems, Notion, and commercial documentation.
Ability to manage multiple client conversations, proposals, and priorities simultaneously.
Proactive, client-focused, and comfortable working in a fast-paced, collaborative environment.

ثبت آگهی استخدام در جابینجا

معرفی شرکت

هلی تکنولوژی یک شرکت هلدینگ ترکیبی است که بر این باور است که درخشش جمعی، موتوری برای نوآوری است. این شرکت در سال ۲۰۲۰ در استانبول تأسیس شد و با ایجاد، مدیریت و حمایت از مجموعه‌ای متنوع از کسب‌وکارها در صنایع مختلف، به رشد و پیشرفت آن‌ها کمک می‌کند.
ما مسیرهایی را روشن می‌کنیم تا ایده‌ها شکوفا شوند و کسب‌وکارها به پتانسیل کامل خود دست یابند. از زمان آغاز رسمی فعالیت، به شبکه‌ای پویا از ذهن‌های خلاق تبدیل شده‌ایم که راهکارهایی تأثیرگذار ارائه می‌دهند و الهام‌بخش پیشرفت هستند.

مهارت‌های مورد نیاز

Account Management Digital Marketing ارائه گزارش b2b Microsoft Office
جنسیت

مهم نیست
وضعیت نظام وظیفه

مهم‌ نیست
حداقل مدرک تحصیلی

مهم نیست