فیلیمو | Filimo

تاسیس در ۱۳۹۳ کامپیوتر، فناوری اطلاعات و اینترنت ۵۱ تا ۲۰۰ نفر www.filimo.com

استخدام مترجم زبان انگلیسی

این آگهی منقضی شده است

دسته‌بندی شغلی

ترجمه
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت
حقوق

توافقی

شرح موقعیت شغلی

We have an opportunity to join our dynamic team of Call Center for the right person with a passion for helping people. you’ll provide caring customer service to consumers at every touch point via text, live chat, email, and phone calls. We care about how our team interacts with consumers, so you’ll learn to make every conversation as positive and
productive as possible— we’ll provide all of the necessary training for you to be successful!
Fluency in English or Arabic is an important skill for this job position

Ready to learn more?
A day in the life of a PROFESSIONAL Call Center Representative:

Use state-of-the-art technology and communicate with Consumers via phone, live chat, email, and text.
Take inbound and outbound calls with utmost professionalism and courtesy.
Use Customer Relationship Management (CRM) software.
Connect with viewers by asking open-ended questions to assess their needs, make appropriate recommendations, and provide assistance and accurate information to resolve their issues
Take a proactive role in maintaining FILIMO brand standards
Uphold all company policies as outlined in the Standard Operating Procedures
Computer skills, Ms Office
Exercise good decision-making and problem-solving skills.

Basic Qualifications:

Fluency in English/Arabic is important skill for this job position.
Excellent communication skills, both verbal and written. Must have the ability to use proper punctuation, grammar and spelling in all written communications.
Excellent typing, phone and computer navigation skills
Knowledge of multiple web browsers, email, and messaging platforms
Familiarity with digital streaming services, devices, and mobile applications
Ability to receive feedback and take action when appropriate
Have a positive, can-do attitude. You’re flexible and have no problem quickly switching gears or multi-tasking to better accommodate the needs of our viewers or our team
Strong attention to detail
Ability to work a flexible schedule that may include weekends, evenings, and holidays

Preferred Qualifications:
· Previous call center experience
· Basic internet connection troubleshooting (router, modem, WiFi, etc.)
· Experience with Microsoft Office and a ticketing or customer service platform

معرفی شرکت

فیلیمو به عنوان اولین و بزرگترین سینمای خانگی آنلاین کشور که در بهمن ۱۳۹۳ شروع به کار نمود، یکی از موفقترین محصولات صباایده بوده که کاربر را با چند کلیک به راحتی به دنیایی از فیلم‌ و سریال‌ می‌برد.
تیم فیلیمو به طور مستمر در حال گسترش و توسعه‌ی خود است تا جدیدترین آثار این حوزه را با بهترین تجربه کاربری در بستر وب سرویس و اپلیکیشن خود در اختیار کاربران قرار دهد.