About Didar
Didar is a B2B cloud CRM that helps businesses simplify and optimize their sales processes, customer relationships, and team management.
Job Description
As a Product Manager at Didar, you'll own strategic product initiatives from problem discovery to launch, helping shape the next evolution of our platform through customer-centric and data-informed product decisions.
You will work closely with Engineering, Design, Sales, Marketing, Customer Success, and company leadership to identify customer needs, define product direction, prioritize opportunities, and deliver meaningful outcomes for both our users and the business.
This role is ideal for someone who enjoys ambiguity, thinks strategically, and can turn complex problems into valuable product opportunities while balancing customer needs, business priorities, and technical constraints.
Responsibilities
- Own strategic product initiatives from discovery to successful delivery.
- Define product strategy aligned with business objectives and long-term product vision.
- Identify customer needs and validate product opportunities through user research, interviews, product analytics, and market insights.
- Drive product decisions using qualitative insights and quantitative data.
- Translate business and customer needs into clear product requirements, including PRDs, User Stories, and Acceptance Criteria, for Engineering and Design teams.
- Prioritize product initiatives based on customer value, business impact, and technical feasibility.
- Collaborate closely with Engineering, Design, Sales, Marketing, and Customer Success teams throughout the product development lifecycle.
- Define product success metrics and continuously measure outcomes after launch to inform future product decisions.
- Analyze user behavior and product KPIs—including Retention, Churn, Activation, and Feature Adoption—to identify growth opportunities.
- Monitor market trends, competitors, and emerging technologies across SaaS, CRM, and Marketplace ecosystems.
- Contribute to improving Product Management processes and product decision-making across the organization.
Requirements
- 4+ years of experience in Product Management.
- Experience building and growing SaaS products, preferably B2B SaaS.
- Strong understanding of Product Discovery and Agile product development.
- Demonstrated ownership of end-to-end product initiatives with measurable business outcomes.
- Experience making product decisions based on customer insights and data.
- Ability to prioritize effectively in ambiguous environments.
- Experience collaborating closely with Engineering teams throughout the product lifecycle.
- Strong analytical thinking and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Experience using product management and documentation tools.
- Familiarity with product metrics such as Retention, Churn, Activation, and Feature Adoption.
- Ability to balance customer needs, business objectives, and technical constraints.
Nice to Have
- Experience in CRM, SalesTech, Customer Experience, Platform Products, or Marketplace products.
- Hands-on experience with Notion, Figma, GA4, Mixpanel, Hotjar, or similar tools.
- Experience working on AI-powered or automation-driven product capabilities.
- Familiarity with UX principles and Customer Journey Mapping.
دیدار یک نرم افزار CRM ابری است که به کسب و کارهای کوچک و متوسط کمک میکند در بخش فروش خود سیستم سازی کنند. این نرم افزار منجر به افزایش فروش و ارتباط موثرتر با مشتریان میشود. سادگی ارزش اصلی دیدار و سوپر راضی نگه داشتن مشتریان مهمترین ماموریت ماست. زبان مشترک ما برای گفتگو در دیدار اعداد و تجربههای موفق دنیا هستند.