We are looking for an experienced Product Manager to join the Venture Office and lead the discovery, development, and growth of a Social Banking product. You will translate customer needs and business opportunities into a focused product strategy, validate assumptions, and collaborate with multidisciplinary teams to deliver measurable customer and business outcomes.
Key Responsibilities
- Own product discovery, strategy, roadmap, and prioritization from early validation through launch and growth.
- Research customer needs, market trends, and competitive offerings to identify meaningful opportunities in Social Banking.
- Define MVP scope and validate assumptions through customer interviews, prototypes, experiments, and pilots.
- Translate opportunities into clear requirements, user stories, acceptance criteria, and success measures.
- Work closely with design, engineering, and QA to deliver intuitive, reliable digital experiences.
- Evaluate opportunities for AI and automation, balancing customer value, quality, feasibility, and cost.
- Coordinate integrations and dependencies with internal teams, financial institutions, and technology partners.
- Define and monitor adoption, engagement, retention, customer satisfaction, and commercial performance.
- Collaborate with commercial and operational teams on positioning, pricing, launch readiness, and growth.
- Incorporate privacy, security, customer trust, and relevant compliance requirements into product decisions.
- Validate demand beyond the initial customer and support a scalable business model.
- Communicate priorities, progress, risks, and trade-offs clearly to stakeholders.
Requirements
- 4+ years of product management experience, including ownership of digital products from discovery to launch.
- Strong customer research, problem-framing, prioritization, and experimentation skills.
- Relevant product management experience in both the fintech and payments industries is required, with a strong understanding of digital financial services and customer trust.
- Experience simplifying complex workflows and addressing the needs of different user groups.
- Practical understanding of AI-enabled products, including capability assessment, quality evaluation, limitations, and human oversight.
- Technical fluency sufficient to discuss APIs, integrations, data flows, and access permissions with engineering teams.
- Strong analytical skills, including defining metrics and interpreting funnels, cohorts, and experiment results.
- Commercial judgment and the ability to assess customer value, willingness to pay, and delivery costs.
- Clear product documentation and strong stakeholder communication skills.
- Ability to work independently, navigate uncertainty, and make informed decisions with incomplete information.
- Working proficiency in English for research, tools, and documentation.
Nice to Have
- Experience with community-driven products, engagement strategies, or network effects.
- Experience taking an early-stage product from concept to market.
- Familiarity with personalization and responsible use of customer data.
- Experience serving both institutional customers and individual users.
- Hands-on familiarity with SQL and product analytics tools.
- Experience evaluating technology providers and build-versus-buy decisions.
Role Details
- Full-time, on-site in Tehran.
- Be prepared to discuss a product case study covering your role, key decisions, trade-offs, and outcomes. Anonymized examples are welcome.
What We Offer
- Ownership of a Social Banking product from discovery through launch and growth.
- Close collaboration with product, engineering, and venture teams.
- Opportunities for professional growth through direct responsibility for customer and business outcomes.
شرکت دانش رفاه پردیس، بهعنوان بازوی فناوری اطلاعات بانک رفاه، در سال 1401 با هدف ارائه راهکارهای نرمافزاری یکپارچه مالی و بانکی تاسیس شد.
تیم ما با تکیه بر دانش فنی قوی و نگاهی حرفهای به آینده، تلاش میکند تا با بهروزرسانی مستمر زیرساختها و ارتقای دانش سازمانی، نقش مؤثری در تکمیل زنجیره ارزش فناوری اطلاعات کشور ایفا کند.
اگر به دنبال محیطی هستید که در آن یادگیری و پیشرفت حرف اول را میزند، جای شما در کنار ما خالیست.