امکان جدید:
همین حالا رزومه خود را در کمتر از ۱۰ دقیقه بسازید،
برو به رزومه‌ساز
:fill(transparent):format(png)/https://mstorage2.jobinjacdn.com/other/files/uploads/images/265d9c06-d9c0-11e8-b821-d6b790452c1a_994d97f1-4fa1-44be-b82d-b75a5fcf8c5b/main.png)
آریا همراه سامانه | Arya Hamrah Samane
استخدام Service Desk Analyst
-
دسته‌بندی شغلی
-
موقعیت مکانی
-
نوع همکاری
-
حداقل سابقه کار
-
حقوق
شرح موقعیت شغلی
JOB PURPOSE:
• Performs Service Desk support functions and operations including Incident response, problem escalation and resolution, issue research and follow-up.
Service Desk works 24*7 for a carrier level environment
• Roles & Responsibilities(briefly):
• Serve as main point of contact for their scheduled shift.
• Interact professionally and effectively across various levels of the organization.
• Work effectively with other staff and customers.
• Manage and track customer incidents.
• Complete tickets for IT Service Desk inquiries and follow-ups to ensure tickets are updated and acknowledged to the point of verifying completion and closing them out.
• Ensure appropriate priority is assigned to reported incidents.
• Provide timely responses and updates to ensure customer satisfaction.
• listen to issues and provide effective response.
• Performs Service Desk support functions and operations including Incident response, problem escalation and resolution, issue research and follow-up.
Service Desk works 24*7 for a carrier level environment
• Roles & Responsibilities(briefly):
• Serve as main point of contact for their scheduled shift.
• Interact professionally and effectively across various levels of the organization.
• Work effectively with other staff and customers.
• Manage and track customer incidents.
• Complete tickets for IT Service Desk inquiries and follow-ups to ensure tickets are updated and acknowledged to the point of verifying completion and closing them out.
• Ensure appropriate priority is assigned to reported incidents.
• Provide timely responses and updates to ensure customer satisfaction.
• listen to issues and provide effective response.
معرفی شرکت
شرکت دانش بنیان آریا همراه سامانه یکی از بزرگترین شرکت های پیشتاز در ارائه راهکارهای فناوری اطلاعات در ایران و خاورمیانه با تجربه ماندگار اجرای بیش از 130 پروژه در زمینه های گوناگون IT/ICTبه شمار می رود.
شوق فراوانی برای همکاری با شما داریم اگر انگیزه و فرصت زیادی برای رشد و یادگیری دارید.
شوق فراوانی برای همکاری با شما داریم اگر انگیزه و فرصت زیادی برای رشد و یادگیری دارید.
-
مهارت‌های مورد نیاز
-
جنسیت
-
وضعیت نظام وظیفه
-
حداقل مدرک تحصیلی
این آگهی منقضی
شده است
مشاغل مشابه
-
:fill(transparent):format(png)/https://mstorage2.jobinjacdn.com/other/files/uploads/images/202299ea-8042-11e8-bcca-26a4da5b8340_20500952-bdba-42d2-afdf-8f7e5707a62d/main.png)
پشتیبان فنی نرم‌افزار (۷ روز پیش)
-
:fill(white):format(jpeg)/https://mstorage2.jobinjacdn.com/other/files/uploads/images/bd656c50-2d4c-11eb-b892-d6b790452c1a_ecba162d-8662-4a1d-b5f1-8a63a549301e/main.jpg)
Service Desk Engineer (۲۳ روز پیش)
-
:fill(white):format(jpeg)/https://mstorage2.jobinjacdn.com/other/files/uploads/images/f215a1f0-2056-11e8-8371-06a874001fea_c05a8830-a318-4488-89a6-5d7e91658b94/main.jpg)
کارشناس تحلیل‌گر امنیت (SOC Analyst) (۱ روز پیش)
-
:fill(white):format(jpeg)/https://mstorage2.jobinjacdn.com/other/files/uploads/images/ff1b3f72-11d8-4693-8a5b-414a15f5b47f/main.jpg)
Service Administrator (۱ روز پیش)
-
:fill(transparent):format(png)/https://mstorage2.jobinjacdn.com/other/files/uploads/images/4278cffe-82fc-11e6-8021-06a874001fea_12599ff6-52c3-4461-bf40-15e1cf81f7f8/main.png)
IT Service Administrator (۷ روز پیش)
-
:fill(white):format(jpeg)/https://mstorage2.jobinjacdn.com/other/files/uploads/images/e94d74ce-2717-11eb-9222-d6b790452c1a_c0824f25-5ce1-440d-8ff6-43bccd348d9e/main.jpg)
SOC Analyst (۲ روز پیش)
چه موردی را می‌خواهید گزارش کنید؟
از اینجا شروع کنید
این آگهی منقضی شده است