•Monitor alert systems and services and take appropriate action. •Manage Infrastructure tickets from inspection to closing, includes tracking resolution progress and updating ticket status. • Update technical document - Finding problem through analyzing infrastructure monitoring •Work with support technicians and management to do whatever is necessary to provide excellent support • Configuring, updating and assigning monitoring sets, reviewing monitoring alerts, working with Service Desk staff and Technical staff to respond to alerts from pro-active monitoring.
Minimum Requirements:
• BS in Computer Engineering or information technology
• General Knowledge in MS OS, Linux OS is a plus
• around 2 years’ experience working with Linux and windows servers
•minimum 1year experience working with Monitoring tools such as Zabbix ,application manager, cacti ,etc.
• Team-working skills
• Interested in knowledge upgrading
•Lives in Tehran
• Fluent in English
معرفی شرکت
شرکت دانش بنیان آریا همراه سامانه یکی از بزرگترین شرکت های پیشتاز در ارائه راهکارهای فناوری اطلاعات در ایران و خاورمیانه با تجربه ماندگار اجرای بیش از 130 پروژه در زمینه های گوناگون IT/ICTبه شمار می رود.
شوق فراوانی برای همکاری با شما داریم اگر انگیزه و فرصت زیادی برای رشد و یادگیری دارید.